Job Description

To manage and grow Alliance Banking partnerships by retaining and expanding these relationships.
To ensure that operational costs are managed effectively and drive new income streams through cross selling and solutioning business opportunities. The Relationship Manager is responsible for maintaining and growing relationships with existing alliance partners. This role focuses on partner satisfaction, managing day-to-day communication, and ensuring that the partner's needs are met. The Relationship Manager works closely with the Senior Manager: Coverage to provide operational, product, and technical support and plays a key role in enhancing the partnership.Alliance partners
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Retail and Commercial Banking, technology and related service providers
Job Requirements
Academic Knowledge:
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Minimum of a 3-year business degree or equivalent
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FAIS Appropriate qualification
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FAIS RE 1 and FAIS RE 5
Foreign Languages:
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N/A
Work Experience:
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Minimum of 10 years general banking experience, or Fintech
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Minimum of 5 years general banking experience in relationship management
Skills / Specialized Know How:
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Strong relationship management and negotiation skills are essential
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High level understanding of banking systems and back-office processes
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High level understanding of contract law, banking compliance and risk
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Business and analytical skills
Competencies:
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Strong EQ and partnership management capabilities
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Negotiation skills
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Ability to multitask across multiple banking functions
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Strong service ethic
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Strong communication skills
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Analytical mind set
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Professional standards
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Self-starter
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Stress tolerant and high energy levels
Employee

Humankind Group