Job Description

Our client in the Property Management industry is currently looking for a Relationship Manager, in Fourways, Johannesburg.Responsibilities:

• Email:
• Advise on the Act/Conduct Rules/Management Rules / MOI.
• Assign to relevant staff member/department (OCC; PA; Transfers; Payroll etc)
• Delegate activities to staff.
• Arrange meetings with the trustees.
• Consult with the Estate Managers.
• Draft general correspondence for community schemes.
• Propose/Recommend solutions to various problems.
• Telephonic Calls:
• Consult with trustees.
• Correspond with contractors.
• Discuss budgets/payments/financials/maintenance issues.
• Journals:
• Execute billing/reimbursements/correction where necessary.
• Approve payments:
• Submit invoice to trustees for approval.
• Process payments through internal system.
• Meetings:
• Arrange suitable dates and times with trustee and owners.
• Execute decisions reached in line legal requirements.
• AGM/SGM Minutes.
• Financial Reports:
• Furnish trustees with monthly reports and annual budgets.
• WPM Website:
• Maintaining of websites with all relevant information and removing outdated info.

• Grade 12 High School Diploma or GED.
• Sectional Title certificate (Through CPMD or Paddocks etc.)
• A Diploma/Degree in business administration would be an advantage.
• The following experience is essential minimum 3 years.
• Customer Service.
• Financial Reporting.
• Working within sectional titles environment or HOA.
• Administration.
• Conducting meetings.
• Taking Minutes at meetings.
• Minimum Training requirements
• Microsoft Office (Excel, Word semi-advanced level)
• Sectional Titles Act (Knowledge and experience at advanced level)
• Drivers License and own vehicle essential.
• Computer literate.
• Advanced Communication skills.
• Advanced Telephone Etiquette.
• Prioritizing.

• Up to R25 000 per month.

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