Job Description

Job Summary QUALIFICATION:

• Essential: Grade 12/Matric Certificate.
• Tertiary Qualification in Maintenance Management is not essential but preferred
• Preferred: Project Management Qualification.
• Advantageous: OHAS Qualification

EXPERIENCE:

• Minimum of 3 -5 years experience in the same or similar position
• Essential: Project Management or Supervisory experience.
• Advantageous: Previous experience in the hospitality sector.
• Demonstrated ability to mentor personnel and manage supplier relationships.
• Extensive technical, practical and leadership experience in the relevant field; including experience in Projects and Maintenance.
• Site and facilities experience preferred and experience in leading and managing a multi-disciplinary team.
• A sound knowledge of architectural drawings and layouts, OHAS, and related acts or regulations will be very advantageous.
• Provide HR support to large teams - including performance appraisals, salary reviews and managing disciplinary issues.
• Hands on Project Management exposure to upgrades/ renovations is essential.

RESPONSIBILITIES:Gardens & Grounds

• Maintain manicured hotel gardens and ensure all pathways are clean and safe.
• Oversee irrigation systems and seasonal planting schedules.
• Prune and trim trees, hedges, and shrubs; remove debris.
• Care for in-room plants and assist with the kitchen herb and vegetable gardens.
• Maintain gardening equipment and promote water and energy conservation.
• Collaborate with the Master Horticulturist on garden planning and execution.

Property Maintenance

• Conduct annual condition surveys and manage preventative maintenance programs.
• Plan and oversee property upgrades and daily inspections to ensure operational standards.
• Ensure all rooms and back-of-house areas meet guest-ready standards.

Stores & Equipment

• Secure and maintain tools; ensure proper stock levels and ordering procedures.
• Repair or construct equipment as needed.
• Follow storekeeping procedures and conduct monthly stock takes.

Management & Operations

• Lead and coordinate all maintenance activities and assign daily tasks.
• Keep logs of snag lists and project progress.
• Ensure clear communication through team meetings and reports.
• Handle guest interactions professionally and support overall operational excellence.
• Assist with duty and relief management as needed.

Controls & Compliance

• Use only approved suppliers and follow procurement procedures.
• Sign off on all contractor work and track project costs and utilities for savings.

Health & Safety

• Maintain all fire and safety equipment and ensure the team is trained in emergency protocols.
• Oversee security systems and key control processes.

HR & Staff Management

• Manage staffing based on occupancy and project needs.
• Oversee recruitment, training, uniforms, and attendance.
• Conduct regular reviews and maintain accurate employee records.
• Enforce fair discipline and manage staff schedules.

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