Job Description

• GCA
• Johannesburg, Gauteng, South Africa
• Transactional Services

OVERVIEW:
This role is responsible to develop and maintain KPI and related reports relating to P2P processes and related performance data, metrics and trends within the transactional services function for management and stakeholder information and decision-making purposes.

Furthermore, this role will support process improvement and the general governance for all departments within Transactional Services.

GENERAL ACCOUNTABILITY:

• Responsible to ensure efficiencies and effectiveness of developing and maintaining KPI (and other) reports to accurately reflect on the financial and related performance of P2P process in line with transactional services financial and other performance measures and objectives.
• Gather raw quantitative data from appropriate systems (SAP and other) which have been populated by accounts payable and other functions associated with P2P processes.
• Check for any apparent anomalies or mismatches, and initiate feedback from appropriate source (e.g. accounts payable) through critical probing to ascertain reasons and rationale for anomalies / mismatches identified, correcting anomalies / mismatches where possible, and populating the template with qualitative information setting out reasons for discrepancies.
• Develop new report/s to support effective and efficient communication for information sharing and/or decision-making by initiating or reacting to stakeholder requests and facilitating discussions (on individual or group basis) to ascertain objective/s for the envisaged report/s, data fields and requirements, timing and report outputs.
• Respond to customer/stakeholder queries (relating, in the main, to KPI and other reports) by understanding and interpreting the nature and scope of the inquiry, engaging in problem-solving and root-cause analysis by gathering/generating data and applying SAP, computer and other skills using tools as appropriate, developing/considering appropriate solution/s, and recommending the most appropriate course/s of action.
• Establish and manage stakeholder relationships with internal stakeholders by being the first point of contact for end user technical queries and needs relating to KPI and related reports.

KEY RELATIONSHIPS:

• S Category Leads
• End users from Sites
• Technical personnel from Sites
• Technical personnel from OEMs
• Contract, analysists, and legal administrators within GS commercial teams

QUALIFICATION & SKILL REQUIREMENTS:

• Bachelors Degree or National Diploma in Commerce, Accounting, Finance or Business Science

Work Experience:

• 2 Years in a similar role with exposure to reporting functions in SAP (or other equivalent) environment
• Experience in a metals / mining environment, while not a requirement, would be an advantage
• Knowledge of / experience in SAP

Competencies:

• Multi-tasking and excellent time management and priority-setting
• Strong verbal and written communication skills that work effectively within team and different audiences
• Demonstrated, well-developed judgment and problem-solving skills
• Pro- active, committed and highly motivated
• Independent, flexible and entrepreneurial
• Takes initiative and invest energy to, identify / resolve queries and take action as needed
• High level of attention to detail and data accuracy
• A strong customer focus and ability to work in a global, demanding environment
• Strong analytical skills and ability to define problems, collects details data, analyse and interpret results and recommend changes and improvements
• Computer literate MS Office. Strong Excel & PowerPoint skills

Glencore