Job Description

We are seeking an experienced Reservationist/Receptionist for a 4 star Guest House in Hermanus.

This role involves handling inquiries, processing reservations, and providing exceptional customer service to ensure a seamless experience for guests from the point of booking to their arrival. Assist Reception office in daily duties, guest service, check-in and check-outs, daily cash-up and any administration work that will be required.

Requirements

Matric Minimum 2 years of experience in Reservations and Reception duties within the hospitality industry. Must be available to work shifts, including weekends and public holidays. Excellent communication and interpersonal skills. Proficiency in reservation software (e.g., Resrequest/Opera) and MS Office Suite. A positive attitude and a passion for providing exceptional guest service.
Only candidates with the required experience above will be corresponded with and if you do not receive a reply within 7 days, your application was unsuccessful.

Please forward a comprehensive and UPDATED CV (starting with current position) with a head & shoulders photo.

Candidate must provide recent contactable references from last two direct superiors, prior to current employer.

Job Type: Full-time

Pay: R9000,00 - R11000,00 per month

Location:

Hermanus, Western Cape (Overstrand, Overberg) (Required)
Work Location: In person

Application Deadline: 2025/02/28