Job Description

Position Overview:

The Midstream Hill HOA is seeking a dynamic and experienced individual to fill the role of Residential Estate Security Manager. This is an exciting opportunity to lead both the security operations and broader operational improvements within the estate. The role involves overseeing security management, enhancing internal processes, and supporting the Estate Manager in operational planning and coordination across departments.

Key Responsibilities:

Security Operations Management:

o Oversee day-to-day security operations, ensuring the safety and security of all residents, staff, and assets.

o Lead and manage the security team, ensuring compliance with safety protocols, standards, and regulations (including POPIA and PAIA).

o Conduct regular risk assessments and crisis management, ensuring prompt resolution of security-related issues.

o Maintain and improve surveillance systems to safeguard estate premises and ensure data compliance.

o Recruit, train, and supervise security staff, ensuring they are well-prepared, professional, and capable of handling emergencies.

o Ensure that all visitor access protocols are strictly adhered to.

o Assist with the preparation and management of the security department's budget, ensuring cost-effective security measures are implemented.

o Manage the procurement of security-related equipment and supplies within budgetary constraints.

o Respond to and investigate security incidents, including trespassing, theft, and emergencies.

o Document and report any security incidents, ensuring thorough records are maintained.

o Liaise with local law enforcement and emergency services when necessary.

o Facilitate regular security meetings to address ongoing concerns, review incidents, and improve security strategies.

o Work closely with the Estate Manager to ensure alignment between departmental activities and the HOA's strategic objectives.

o Collaborate with the Estate Manager in driving long-term operational excellence within the HOA.

o Provide reports and updates of all security related matters to the Estate Manager and the HOA Board

Leadership & Mentoring:

o Provide leadership in supervising security related projects, ensuring all teams collaborate effectively.

o Mentor and guide security team, helping them align with best practices and HOA goals.

o Develop, refine, and implement standard operating procedures (SOPs) to ensure security operational efficiency and optimal resource utilisation.

Required Skills & Qualifications:

Experience:

o Minimum of 5-10 years in security management, operations, or related fields, with at least 2 years in a leadership capacity. Experience in managing cross-functional teams and driving operational improvements is essential.

Education & Certifications:

o NQF Level 5 / 6[Ev4] qualification in Management or equivalent.

o Relevant security management certifications (e.g., PSIRA A, CIRA C4, POPIA compliance).

o Additional training in operations or leadership (e.g., project management, business process management) is advantageous.

o Working understanding of security technology, including CCTV and perimeter protection as well as other operational equipment (Amtrack, Electric Fence, Boom gates and Access Control systems)

o MS Office and Computer literacy (intermediate to advanced excel)

Skills:

o Strong leadership abilities with experience in managing diverse teams.

o Excellent communication and interpersonal skills.

o Proven track record in process management, operational coordination, and problem-solving.

o In-depth knowledge of security protocols, risk management, and compliance standards.

o Ability to innovate and implement operational improvements.

o Understanding of safety laws, regulations, and best practices.

Personal Attributes:

o Strong commitment to professional development and growth.

o Highly reliable, trustworthy, and solution-oriented.

o Ability to work under pressure and adapt to evolving situations.

o Proactive and results-driven with the ability to lead teams through change.

o High level of integrity, with a focus on customer care and operational excellence.

By joining us, you will:

o Lead operational and security efforts to streamline processes and enhance efficiency.

o Work alongside experienced and supportive leadership, including the Estate Manager.

o Play a key role in shaping the future of HOA security operations while ensuring a secure and well-managed estate.

Job Type: Full-time

Pay: From R38000,00 per month

Education:

High School (matric) (Preferred)
Experience:

Security Managment: 5 years (Preferred)
License/Certification:

PSIRA A Certificate (Preferred) driver's license (Preferred)
Work Location: In person

Application Deadline: 2025/03/24