Job Description

Responsibilities:Staff Management:xc2xb7 Hiring, training, and supervising restaurant staff.xc2xb7 Scheduling shifts and ensuring proper staff coverage.xc2xb7 Conducting performance evaluations and providing feedback.xc2xb7 Resolving any conflicts or issues among employees.Customer Service:xc2xb7 Ensuring high levels of customer satisfaction through excellent service.xc2xb7 Addressing customer complaints or concerns in a timely manner.xc2xb7 Maintaining a friendly and welcoming atmosphere.Operations Management:xc2xb7 Overseeing daily restaurant operations to ensure efficiency.xc2xb7 Monitoring food and beverage preparation to ensure quality and consistency.xc2xb7 Ensuring health and safety regulations are followed.xc2xb7 Managing opening and closing procedures.Inventory and Supply Management:xc2xb7 Ordering food, beverages, and supplies as needed.xc2xb7 Managing inventory to reduce waste and prevent shortages.xc2xb7 Coordinating with vendors and suppliers to negotiate pricing.Financial Management:xc2xb7 Monitoring and managing the restaurantxe2x80x99s budget and financial performance.xc2xb7 Analyzing sales reports and managing costs to maximize profitability.xc2xb7 Handling cash management, including daily reconciliation of cash registers.xc2xb7 Preparing financial reports for upper management or owners.Marketing and Promotions:xc2xb7 Planning and executing marketing campaigns to attract customers.xc2xb7 Managing social media accounts or working with marketing teams.xc2xb7 Organizing promotions, events, and special offers.Menu Development:xc2xb7 Collaborating with chefs or kitchen staff to develop menu items.xc2xb7 Analysing customer preferences and sales trends to adjust the menu.xc2xb7 Ensuring the menu is cost-effective and aligns with the restaurantxe2x80x99s brand.Health and Safety Compliance:xc2xb7 Ensuring the restaurant complies with all local health and safety regulations.xc2xb7 Conducting regular inspections to maintain hygiene standards.xc2xb7 Training staff on proper food handling and safety protocols.Customer Relationship Management:xc2xb7 Building relationships with regular patrons to foster loyalty.xc2xb7 Addressing customer feedback to improve service.Equipment and Maintenance:xc2xb7 Ensuring that all equipment is functioning properly.xc2xb7 Coordinating maintenance or repairs when necessary.Minimum Qualifications and Requirements:xc2xb7 2+ Years Experience in back and front restaurant managementxc2xb7 Responsiblexc2xb7 Living in the areaxc2xb7 Afrikaans Speaker

AtripleA Recruitment & Temps