Job Description

Job Overview:We are seeking a dedicated and experienced Restaurant Manager to oversee the operations of our small, vibrant restaurant. The ideal candidate will be responsible for ensuring a high standard of service, managing staff, and optimizing the restaurant's performance to enhance customer satisfaction and profitability.If you are passionate about hospitality and have the skills to lead a small team to success, we invite you to apply for this exciting opportunity. Email your CV toKey Responsibilities:Staff Management:

• Hire, train, schedule, and supervise restaurant staff.
• Foster a positive and collaborative work environment.
• Conduct regular performance evaluations and provide feedback.

Customer Service:

• Ensure excellent customer service is consistently delivered.
• Address and resolve customer complaints and concerns promptly.
• Monitor and respond to online reviews and feedback.

Operational Oversight:

• Oversee daily operations, including opening and closing procedures.
• Maintain a clean, safe, and welcoming environment for customers and staff.
• Ensure compliance with health, safety, and sanitation regulations.

Financial Management:

• Manage budgets, monitor expenses, and optimize costs.
• Track daily, weekly, and monthly sales performance.
• Conduct inventory management and order supplies as needed.

Menu and Quality Control:

• Work with chefs to develop and update menus.
• Ensure high standards of food quality and presentation.
• Implement and maintain portion control and waste reduction practices.

Marketing and Community Engagement:

• Develop and execute marketing strategies to attract new customers.
• Manage social media accounts and promotional campaigns.
• Build relationships with local businesses and community organizations.

Administrative Duties:

• Maintain accurate records of employee schedules, payroll, and transactions.
• Handle administrative tasks such as scheduling repairs and maintenance.
• Prepare regular reports for ownership or senior management.

Qualifications:

• Proven experience as a restaurant manager or in a similar role.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Solid understanding of restaurant management best practices.
• Proficient in restaurant management software and POS systems.
• Financial acumen with experience in budgeting and cost control.
• High school diploma or equivalent; hospitality or culinary education is a plus.

Working Conditions:

• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for extended periods and perform physical tasks associated with restaurant management.

O'Brien Recruitment