Job Description

Job descriptionDuties & Responsibilities include:

• Available to greet members and guests and provide exceptional Service and attention at all times
• Able to communicate with the Kitchen and members on food preparation, menus , functions and timing.
• Assist in planning and implementing procedures for all Club Functions and Food & Beverage Events.
• Able to communicate fully, with clients and guests as well as the wait staff on pre and post function operations.
• Assist F&B Manager in day-to-day operations, administration, controls and reporting on a professional level.
• Assures all standard operating procedures for revenue, cost control is in place and consistently utilized.
• Deliver training to staff on different aspects of service and product knowledge.
• Help develop wine menus and regularly meet with beverage suppliers to source artisan wines and exciting products.
• Weekly rostering of F&B Staff. Manage overtime and report weekly on staff hours together with the F&B Manager.
• Ensure daily cleanliness and presentation of all Clubhouse Areas are according to the highest Standards, with specific attention to detail.
• Maintains appearance, upkeep and controls of all food and Beverage Equipment and assist in reducing breakages or shrinkage.
• Ensure overall cleanliness of Mens Locker room and Staff facilities.
• Report and ensure maintenance issues are resolved timeously and within budget.
• Assist with Monthly stock takes of all beverage areas and wine cellar.
• Host evening functions and cellar dinners, ensuring exceptional service throughout the members/guests dining experience.
• Assist in handling complaints and reporting to F&B Manager or General Manager for appropriate corrective action.
• Ensure Health and Safety regulations are upheld in both public areas and staff areas.
• Assist in upholding Company policies and procedures. Report any problems that may arise with staff. Counsel and discipline accordingly.

• Ability to interact positively with Supervisors, management, colleagues, members and guests in order to promote a team effort and maintain a positive and professional approach.
• Ability to seek new and innovative ideas to meet and respond to the needs of members without compromising the tradition of the club.
• Punctual, honest, reliable, neat, well presented and of sober habits.
• Ability to operate independently with minimal supervision, exercise excellent judgement and decision making and be totally member and guest driven.
• Able to multitask and work to tight deadlines when necessary and produce high quality work under pressure.
• Be a Team player and able to motivate colleagues and subordinates.
• Excellent communication skills, both written and verbal.
• Be familiar with Jonas Club management system.
• Excellent computer skills in Word, Excel and Outlook.
• Able to work on weekends and Evenings.
• Own transport and valid drivers licence required.
• Candidate will have a minimum of 5 years experience within a 5 star Restaurant/hotel or upmarket golfing environment.
• Valid Qualification in Food and Beverage Management.

BGA Recruitment