Main duties of the role:Communicate with service, kitchen staff and reception staff regarding reservations and special events.Managing restaurant staff's work schedules.Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.Monitoring the restaurants cash flow and settling outstanding bills.Resolving customer complaints in a professional manner.Maintain restaurant public area aesthetics i.e. look and feel of restaurantUpsell F&B, accommodation, and tourism servicesMinimum Requirements:Grade 12 or equivalentHospitality qualification is advantageousAt least 2 years in a supervisory role in a fine dining establishmentFamiliar with all duties of the restaurantOPERA experience advantageous
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