Job Description

Minimum Requirements

• Matric
• At least three years of retail experience.
• Proven managerial experience in successfully running and managing a retail store.
• Excellent communication skills, both in written and verbal form.
• The candidate must be highly proficient in Ms Office tools, specifically Ms Excel, Ms Word, Ms Outlook, and PowerPoint.
• The position requires a person with attention to detail and dedication to the brand of the business.

Responsibilities:

• Directing all operational aspects, including customer service, human resources, administration and sales.
• Provide training, coaching and contract management for new staff.
• Drawing up monthly staff schedules and managing monthly overtime and clock-ins.
• Managing budgets and ensuring all expenses stay within set parameters.
• Good understanding and passion for animal needs and welfare, able to implement enrichments and improvements as needed or specified by on-site vet.
• Firm understanding of inventory management and monitoring weekly hazard counts and stock adjustments.
• Evaluating and maintaining quarterly risk reports.
• Conduct and attend daily, weekly and monthly meetings with staff and management.
• Able to adapt and lead a diverse team in a fast-paced environment.
• Adhere to all company policies and procedures and enforce it.
• Able to enforce and implement our company standards.

Additional Requirements:

• The successful candidate will be required to work extended hours at times, for example: Month end, Quarterly stocktakes, and company events.
• Travelling between branches: Drivers licence with own transport essential.
• Highly motivated and target-driven, able to achieve and exceed sales objectives.
• Be dedicated and loyal to the position and company.
• Must have a clean criminal record

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