Job Description

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Job Advert Summary

This is your opportunity to join a fast-paced, dynamic team and represent some of the fastest-growing global consumer brands. Working closely with key decision-makers to build markets and add value in line with clear brand strategies.



Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring to the market - from cutting-edge Smart Home Technology, to the latest innovative gaming gear and commercial electronics. We maintain a challenging work environment with corresponding respect for work/life balance.



We are looking for a Retail Key Relationship Manager with at least 3 years of experience in retail sales relationship management. The ideal candidate will have strong, established relationships with general merchandise retail buyers in Gauteng and have a keen interest and understanding of consumer electronics and accessories. Proven ability to plan and forecast effectively is essential.

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Minimum Requirements

At least 3 years' experience in retail sales relationship management Strong established relationships with general merchandise retail buyers in Gauteng Works well under pressure, with strong time management skills Keen interest and understanding of consumer electronics and accessories Excellent computer literacy, specifically in Excel Outstanding communication and reporting ability, with attention to detail Professional, well presented and driven
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Duties and Responsibilities

Sales and Strategy


Responsible for management and growth of the Key Retail Accounts Develop a sales strategy to achieve organizational sales goals and revenues Cultivate effective business relationships with executive decision-makers in key accounts Preparation of budgets and individual account sales target plans, quantified with appropriate products and brands Identify new opportunities and prepare solutions to realise potential Develop and deploy deals to maximize value and volume Manage and expand the product portfolio in key accounts Investigate and report on lost sales and customer accounts Track, collate and interpret sales figures Forecast annual, quarterly, and monthly sales revenue Maintain inventory control Conduct market research, competitor and customer analysis Analyse data to identify sales opportunities Develop promotional ideas and material with the marketing team Execute effective campaigns, with impactful outcomes and high ROI

Account Management


Uphold responsibilities as the primary business contact for the customer Proactively manage customers satisfaction and service delivery Build and manage strong customer relationships and trust Co-ordinate strategic plans to meet and exceed sales targets Take responsibility for the profit, loss and growth achieved in the account Track performance and make necessary adjustments to ensure achievement of account plans Maintain excellent knowledge of our products, the customers business, competition, industry, and capabilities of the customer Anticipate customers' existing and future needs - Managing up to achieve this Manage all points of contact internally and externally to ensure all points of contact and influence are being served appropriately Develop solutions for client's needs and tap into the wider resources within the organization to develop client/ partner solutions which are mutually beneficial Bring fresh insights to the client's business which will help them deliver competitive advantage Regular meetings with head office and visits to retail stores * Work closely with all internal departments to achieve set goals (Procurement, Marketing, Accounts, Technical)