Job Description

CountrySouth AfricaLocationSouth AfricaWorkplace locationJOHANNESBURG(ZAF)DomainSales, Secretarial/Administrative SupportType of contractRegular positionExperienceMinimum 6 yearsCandidate Profile

• Business Degree and at least 5 years of relevant experience gained in a petrochemical sales environment.
• Understanding of TMSA Network and supporting function business models and processes.
• Previous experience in business and/or sales pipeline development would be advantageous
• A project background and the ability to work with project management tools would be advantageous
• Previous experience within the Lubricants and LPG fields would be advantageous
• Demonstrated skill in working across multiple business divisions/departments to ensure the successful delivery of projects
• Knowledge and deep entrenchment of TotalEnergies ambitions and values as well as roadmaps, including TMSA's policies and procedures
• People Management & Communication Skills.

ActivitiesThe Lubes and LPG coordinator manages the implementation of the Lubricants and LPG Strategy and key initiatives on behalf of the Retail Sales division:

• This role reports directly to the Retail National Sales Manager and plays a key role in ensuring that the Lubricants and LPG strategies developed by the respective divisions overseeing these business streams are implemented successfully within the Retail environment. Lubricants and LPG are seen as key focus areas for developing additional revenue streams for both TMSA Retail and the Dealers.
• Role will be responsible for the financial performance of the Lubricants and LPG business within Retail with focus on both Volume and GMVC contribution; Assist the Retail National Sales Manager to ensure that RSM's are taking responsibility for Lubricants and LPG sales in their respective geographic areas.
• Provide daily/monthly business performance analysis for Lubricants and LPG to address underperforming sites and put in place corrective actions together with the RSM and TM.
• Key aspect of the role is to Manage the inter-departmental relationships with TMSA Lubricants division and the TMSA Gas division through regular steering committees and ongoing interaction with the respective management and sale teams. The individual in the role will act as the co-ordinator for the steering committees and oversee the meetings.
• Role requires 40% of time to be spent in the field at Retail site level ensuring that the business requirements are being implemented; Individual to work closely with the Regional Sales Managers (RSM's) and Territory Managers (TM's) to track and report on performance by site versus the agreed objectives.
• Attend RSM team meetings at least once per month to ensure that Lubricants and LPG business related topics are discussed and feedback provided on performance versus KPI's.
• Work with the TM's to ensure that every retail site in the network is selling TotalEnergies Lubricants as per their contractual requirements - tracking of Fuel/Lubricant ratio per site to determine specific areas of focus and intervention.
• Ensure every retail site is adhering to the Lubricants planogram; Assist TM's to determine the optimal Lubricant product offering per site based on area specific environmental and LSM factors; Work with the Lubricants division to develop the required training requirements per region to support the retail site staff in developing Lubricant product knowledge.
• Provide guidance to Dealers on recommended Lubricants and LPG selling prices through regular market assessment's, product and site benchmarking vs competitors and by understanding the Dealers profitability at site level; This activity to be done in conjunction with the TMSA Lubricants and Gas divisions.
• Work with the TM's to ensure that every site that has the authorization to market gas is only selling TotalEnergies approved and branded gas cylinders - assist the TM in addressing non-compliant dealers through the agreed contractual process.
• Develop a pipeline of potential Retail sites that are positioned to market gas and work with the TMSA Gas team to bring these sites on board - onboarding of new sites to be aligned with the agreed business development KPI's for the segment; Project manage the process for bringing new sites on board including site readiness, required site certification, supply processes in place, HSE requirements in place, localized marketing plan, pricing recommendations etc
• Act as the key liaison with TMSA Gas division to identify and address any supply chain issues impacting performance at retail site level; Provide input on areas of improvement and ensure appointed Resellers that supply the retail sites are adhering to supply and stock management committments
• Assist TMSA Gas division with the identification of potential Gas resellers within the Retail network.
• Assist TMSA Lubricants division with the identification of potential Lubricants resellers within the Retail network in line with the Distributor Management System (DMS); Once established, support Lubricant Resellers on customer identification, pricing and product strategies and basic technical support requirements.
• Work with the Lubricants and Retail divisions marketing teams to develop marketing and promotional campaigns specific to the Retail Network. Ensure that post campaign reviews are completed to evaluate success and to assist in developing future campaigns; Provide input into proposed Retail Lubricant incentive programmes to support volume growth at site level.
• Assist in the process of developing a 3 monthly national Sale Forecast on Gas Cylinders taking into account all individual site requirements to support TMSA Gas in ensuring an uninterrupted supply and to manage stock levels at the appointed resellers.
• Become a key user on SALSA to ensure the effective management and tracking of the Lubricants and LPG business streams within retail.
• Act as the key point of contact for the TotalEnergies group on any Retail related topics linked to Lubricants and LPG.

HSSE:

• To effectively manage and minimize HSSE risk within area of responsibility by ensuring:
• Compliance with all HSSE Policies, rules, guideline and legal requirements; Including HACCP enforcement and monitoring
• Promotion of safe working environment and positively contributing to the company HSSE KPIs and risk reduction strategies;
• That HSE competency requirements are identified & enforced within area of responsibility.

Governance

• To ensure effective risk management and internal control, including asset management, for area of responsibility.
• To ensure Procurement Policies and procedures are adhered to especially with regards to goods or services received, within specified sales region
• To ensure business rules for Asset Management are adhered to, the monthly AUC report is acted upon and the Asset survey is completed.

Context & Environment

• The role of Lubes and LPG coordinator is complex, having to drive performance of these two key business streams within a changing and volatile environment. The person needs to build internal relationships for the support required and work cross functionally in order to achieve goals
• Lubricants and LPG have not had the required focus within TMSA retail in previous years and it is therefore the responsibility of the Lubes and LPG coordinator to build these business streams into financially relevant contributors by driving business excellence at site level and ensuring the commitment of TotalEnergies Dealers
• The person is required to be able to present project status/outcomes and commercial business performance to senior managers within TMSA
• The person is required a high level of analytical and problem solving skills to deal with complex projects and potentially changing timelines

TotalEnergies