Retail Sales Consultant
Cape Town, WC, ZA, South Africa
Job Description
Novelty anchors is looking for retail sales consultant
assists customers by offering product information, suggesting purchases, and providing excellent customer service to drive sales and meet company goals
.Here's a more detailed look at the role of a retail sales consultant:
Key Responsibilities:
Customer Interaction:
+ Greeting customers and providing a welcoming experience.
+ Assisting customers in finding products and answering their questions.
+ Understanding customer needs and suggesting appropriate products or services.
Sales and Promotion:
+ Promoting current sales, promotions, and loyalty programs.
+ Educating customers about products and their features.
+ Cross-selling and upselling products to increase sales.
Customer Service:
+ Responding to customer inquiries and complaints.
+ Providing excellent customer service and building positive relationships.
Meeting Sales Goals:
+ Working to achieve individual and team sales targets.
Skills and Qualities:
Communication Skills:
Strong verbal and written communication skills are essential for interacting with customers and conveying product information effectively.Customer Service Skills:
The ability to build rapport with customers, address their needs, and resolve issues professionally.Sales Skills:
Understanding sales techniques, such as upselling and cross-selling, to increase sales.Product Knowledge:
A good understanding of the products and services offered by the store.Problem-Solving Skills:
The ability to quickly identify and resolve customer issues. *Teamwork:
Working effectively with other sales consultants and store staff.
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Job Detail
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Job IdJD1402597
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned