Job Description

Eastern Cape, Port Elizabeth

Monthly Cost To Company (Market related)

Our national client, operating in the retail space, is seeking to employ an experienced Retail Sales Consultant for one of their stores based in Port Elizabeth.

A wonderful career opportunity awaits you.

Requirements:

• Must have a grade 12.
• Experience - Minimum 3 years Sales experience in the Retail Industry.

Responsibilities and expectations but not limited to:

Knowledge of the Product:

• It is your responsibility to ensure that the staff, including yourself, is knowledgeable regarding all the products that we sell. These products will range from products that are our in-house products, through to products that are sourced from external suppliers.

Customer Service:

• Customer Service essentially means that we go above and beyond to meet the customers expectations or requirements.

Customer Care:

• Customer care means how well customers are taken care of while they interact with the brand / company / employees.

Sales Targets:

• You are responsible to meet the sales targets / budgets that are set for the store. Daily Targets should be set and then measured as the month progresses to determine how far ahead / behind the store is in achieving the requirement. If behind, then some innovative thinking may be required to come up with ways to get on target again.

Selling Skills:

• Add on Sales - In every sale, there is an opportunity to add on to the sale.
• Complementary products to the product being bought.
• Up-Sell - This skill is getting a customer to purchase an item that is more expensive than the product that the customer was originally looking at purchasing. This is done by promoting the features, advantages, and benefits of the more expensive item.
• Another skill is to assess when it is appropriate to do the above.

Merchandising and Display:

• This is a key factor in attracting customers into the retail store.

Marketing:

• Whilst the marketing material, etc. will be produced at Head Office, there are certain responsibilities that are required from you:
• To ensure that all marketing material is displayed properly in the store.
• To ensure that the marketing material is kept in good presentable shape.
• To ensure that when a particular promotion / sale has ended that the marketing material is taken down and packed away safely so that it can be used again in the future.
• To ensure that the day-to-day signage / stands are used properly.

Administration Duties:

• There are various administration duties that you need to do as part of the cashier and as the sales function.
• Cash ups, At the end of each day the cash up needs to be done and then emailed.
• You are to ensure that the cash up is correct and balances. If it does not advise your manager who needs to investigate.

Housekeeping and Maintenance:

• The shop is to be kept neat and tidy at all times.
• The Cashier counter is be kept neat and tidy at all times.

Safety and Security:

• The centre management will have identified and put in place certain safety and security requirements, which must be adhered to.
• The Occupational and Safety Act regulation must be adhered to as well.
• It is the responsibility of all staff to ensure that the stock and assets of the shop are always kept safe and secure.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.

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