Job Description

Duties:

• Managing and motivating a team to increase sales and ensure efficiency
• Managing stock levels and making key decisions about stock control
• Analysing sales figures and forecasting future sales
• Analysing and interpreting trends to facilitate planning
• Using information technology to record sales figures, for data analysis and forward planning
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development
• Ensuring standards for quality, customer service and health and safety are met, resolving health and safety, security issues
• Responding to customer complaints and comments
• Promoting the organisation locally by liaising with local schools, organising special promotions, displays, events, open days, and weekly advertising in our local newspaper
• Attending and chairing meetings; sales meetings, H&S and security meetings
• Updating colleagues on business performance, new initiatives and other pertinent issues
• Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Initiating changes to improve the business
• Open and close of the retail store
• Daily sales meetings with retail staff and attend security meetings
• Yearly Budgets

Minimum requirements:

• Syspro experience required
• Understanding of Retail processes and procedures
• Must have previous Retail Management experience
• Candidate must have a vibrant personality, extrovert
• Strategic thinking and planning
• Managerial skills required
• Must be able to work in a pressurized environment
• Must have a strong personality and be able to lead and manage a team effectively
• Computer Literate

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