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Position:
Store Supervisor
Ever wondered what its like behind the bubbles? #lushcareers
Lush has been creating fresh and handmade cosmetics for the past 30 years- keeping our customers bathtubs and showers a little more magical through our retail shops across South Africa. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations.
We are currently searching for a creative and dynamic individual to join our team as a
Store Supervisor
. We are looking for someone who can bring Lush's Leadership Practices into all elements of their business:
Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose
. You take initiative to drive your continuous growth and that of your team.
We Offer:
A fun and funky store atmosphere where individualism is encouraged
A 50% discount off all our products to keep you smelling and feeling fresh
An unconventional retail structure to support your entrepreneurial spirit
The opportunity for growth as Lush loves to promote from within.
Responsibilities
Unique Customer Journey
Provide a unique and genuine customer experience that delights and engages every visitor, shares Lush values, and exceeds customer expectations
Engage staff to maintain the same exceptional experiences for our customers through ongoing training and development
Make decisions from the perspective of the optimal customer experience
Unique Staff Journey
Engage staff at every level of the business to ensure they are motivated and building strong customer relationships
Consistently demonstrate appreciation and encouragement
Operational Excellence
Approach challenges with a make it happen mindset and reach out for support when necessary. Align behaviors with company initiatives including processes, communication methods and system implementation.
Qualifications Required:
1-2 years Retail experience
Experience in a leadership role.
Ability to develop and train staff through positive coaching and feedback.
Strong time-management and planning practices.
Ability to work flexible hours to meet the needs of the shop
Lush South Africa unequivocally supports equal opportunity employment for all applicants regardless of religion, race, colour, gender identity or expression or sexual orientation.
Job Types: Full-time, Permanent
Pay: R9000,00 per month
Experience:
Retail: 3 years (Preferred)
Sales: 2 years (Preferred)
Management: 1 year (Preferred)
Work Location: In person
Application Deadline: 2025/04/27
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