Job Description

Closing Date: 2024-09-24Job Type: PermanentJob Level: SeniorExperience: Between 3 - 5 YearsEE/AA: NoSummaryRevenue Assistant - Luxury Hotels and Lodges Portfolio - Cape TownJoin our clients team in Cape Town as a Revenue Assistant and play a crucial role in maximizing revenue for their properties. This position offers the opportunity to work in a dynamic environment, utilizing your skills to maintain relationships, uphold our clients company's reputation, and contribute to revenue growth.Description

• Review daily pick up and loss reports, analyzing and explaining any abnormalities.
• Analyze occupancy reports and suggest rate amendments for peak and valley periods.
• Assist Sales, Group Reservations, and Reservations with rate enquiries and negotiations.
• Build and maintain rates in Opera PMS.
• Maintain hotel and OTA parity.
• Assist with rebate requests and respond to emails promptly.
• Effectively manage and escalate revenue management queries.
• Complete required reporting and work closely with the Sales Coordinator to ensure communication across departments and properties.
• Prepare weekly revenue and pickup reports, attend and minute weekly strategy revenue meetings, and maintain statistical information for decision-making.
• Review business forecast and anomalies, monitor blocks holding, and conduct OTA audits.
• Complete monthly reporting, including executive summaries and OTA commissions, and prepare monthly forecasts.
• Participate in the annual budgeting process and rate contracting process.

• 2-3 years' experience in Reservations/Revenue Management.
• Hospitality diploma or equivalent preferred.
• Ability to work in a pressured environment and willingness to work shifts when required.
• Excellent communication, attention to detail, planning, and organizational skills.
• Computer literacy in Opera, Word, and Excel, with previous experience on Opera PMS.
• Strong guest-centric approach, ability to work independently or in a team.
• Previous experience with revenue reporting, online travel agents' extranets, market segmentation, and forecasting/budgeting.

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