Job Description

Objective of this Scope of Work
The Business Process Management Lead is responsible to implement the BPM framework based on the BPM roadmap and manage the Business Process Engineer and Business Process Analyst. The role includes the management of BPM governance (meta- model, methods, templates, policies, procedures, and standards). The role would also assist in projects as and when required.

Scope of Services Definition
The scope will include but will not be limited to:

Ensure quality in execution of work delivered by the team.
Coaches and provides feedback to team members for the execution of work.
Quality Assures teamwork.
Persuade and influence the Prudential Authority around the Business Process Management capability.
Manage cost and time constraints.
Define business processes and value chains relevant to Prudential Authority.
Identify, optimise, and integrate business processes, value streams and operating model.
Analysis, design, development of business process to improve systems, data, information, and people skills within specific functional areas.
Identify improvement opportunities and recommend alternative solutions to business owners.
Identifying and assessing automation/workflow opportunities within Prudential Authority and provide recommendations.
Develop detailed business process flows and include how technology solutions will enable the business processes.
Contribute and advise on implementing Target Operating model related artifacts.
Collaborate with key stakeholders such as architects, SMEs, process owners, technical experts to ensure viable and sustainable solutions.
Adapt communication styles to meet the needs of different audiences

Minimum qualification required:
Degree or Diploma in - Information Technology, Engineering, Informatics or Business Information Systems
OR
Process engineering certification
Minimum Experience Required:
A minimum of 8- 10 years relevant experience
At least 3 years managing a team.
At least 5 years proven work experience strictly in process engineering
Experience in process modelling tools, preferably ADONIS toolset, or similar industry standard.

The following will be an added advantage:
Business Architecture training or certification
Lean and Six Sigma methods and techniques
Financial services industry experience
Have in depth understanding of the BPMN
Experience in Agile methodologies and hybrid
Experience in Business Process Management Initiative rollout and Implementation
Experience in strategic and business transformation initiatives
Clear understanding of different process frameworks
Ability to act as an Agent of Change management
Knowledge & Skills:
Knowledge of process related standards
Clear understanding of different process frameworks
Experience in process simulations
Working knowledge of process engineering software packages
Analytical thinker with good interpersonal skills
Business Architecture, business analysis and process mapping
Software Development and Processes
BPMN, CBPP certification advantageous
Stakeholder management, negotiation and communication skills
Building Relationships
Thought leadership
People management skills
Competencies:
Analysing and Designing
Communication
Data analysis and data presentation
Persuading & Influencing
Efficiency management
Streamlining and improvement
Planning & Organising
Adapting & responding to change
Self-starter
Driven and highly motivated individual
Teamwork

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