Job Description

PURPOSE OF THE ROLE



Responsible for overseeing the development and implementation of risk policies and procedures in the organization and maintenance of a risk management framework. This includes co-ordinating service provider compliance, engaging with various Teraco departments and directly with service providers to ensure annual reviews are conducted and action items are followed-up.



MAIN FUNCTIONS OF THE JOB


Reviewing service provider background screening weekly report to ensure necessary follow up in respect of expired screening as well as deactivations and blacklisting completed. Compiling monthly Service Provider Risk Management Report by engaging with various Teraco teams to collate input for the report. Providing practical recommendations on management, mitigation or elimination of any risks identified and tracking same within Risk Report and Business issues register. Ensuring service provider due diligence processes are followed where applicable throughout service provide lifecycle management. Monitoring and follow-up on service provider onboarding status to ensure efficient onboarding process is followed by all stakeholders. Ensuring service provider data quality within internal systems. Contribute to the planning, designing, and implementing of overall risk management and compliance review processes for the organisation. Keep abreast with current issues in business operations and incorporate changing business needs
into the relevant risk management and compliance review tools.
Conducting audits, assessments, and training to promote service provider compliance awareness and foster a culture of integrity and accountability within Teraco and service provider organisations. Coordinate with internal and external auditors in respect of all applicable ISO requirements Act as a central point of contact for service provider compliance. Monitor implementation of service provider compliance controls and take the necessary corrective action. Ad hoc risk and compliance projects.


SKILLS REQUIREMENT


Knowledge of risk and compliance frameworks, methodologies, and best practices Excellent verbal and written interpersonal and communication skills. Excellent negotiation and conflict resolution skills. Demonstrated ability to adapt in a fast-paced environment. Strong analytical and problem-solving skills. Excellent organizational skills and attention to detail Strong administrative skills Ability to work independently & a positive team player Self-motivated, self-confident and self-driven High level of energy Ability to multi-task Ability to work under pressure Conducts self professionally, exhibits high levels of tolerance and patience Responsible for continued learning and self-development

QUALIFICATIONS AND EXPERIENCE


Bachelors degree At least 3-5 years of experience in a similar role Proficient in Excel, Word and PowerPoint * At least 3 years of Auditing experience