A well-established Travel company is seeking to appoint a Roaming IT Consultant
Infrastructure Maintenance & Troubleshooting
Conduct on-site and remote troubleshooting of network, server, and hardware infrastructure issues.
Ensure minimal downtime by promptly addressing escalated infrastructure-related incidents.
Qualification:
Matric
Relevant IT qualification
CompTIA N+ Certification preferred
Experience:
5- 8 yearsxe2x80x99 experience in similar position
Minimum 5 yearsxe2x80x99 experience working with Azure, Active Directory, DNS, and Office 365.
Minimum 5 yearsxe2x80x99 experience troubleshooting network-related/site down issues.
Proven experience in a technical support role, with a focus on Level 3 responsibilities
Excellent knowledge of computer systems, software applications, and advanced troubleshooting methodologies.
Skills:
Exceptional problem-solving and analytical skills, with the ability to think critically and make sound decisions under pressure
Team worker with the ability to interface with staff as well as third parties
Passionate and creative in-service offering, dedicated to customer satisfaction
Excellent communication skills both verbal and written
Service and results orientated
Self-started with high energy levels
Accurate, problem solver, organized, methodical
Ability to work with detail whilst under pressure and takes pride in maintaining zero error
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful. However, please keep a lookout on our website, www.sixsense.co.za for available positions which may be inline with your career aspirations.