Job Description

LOOKING FOR CANDIDATES WITHIN SOUTH AFRICA REGIONWe prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.Please note that only resumes submitted in English will be considered for review.
Fully remote role, Only for South African Candidates.
Position : VIRTUAL ASSISTANTWork Hours : Flexible schedule with a requirement to have some overlap between 10 AM and 3 PM for meetings
Timezone : MST
Holidays : Mixed of US and Candidates country
Pay Range : USD 1,500 - 2,000 per month (the final offer is at the client's discretion and will be based on the candidate's skills and years of experience.)Company/Client Overview: Real estate and Hospitality sector Duties and Responsibilities:

• Calendar Management: Oversee and coordinate the schedules of the CEO and clients, ensuring seamless communication across the team.
• Client Communications: Answer and direct incoming calls via phone or computer, relay messages from clients, vendors, and potential leads to support the Sales and Concierge teams.
• Appointment Management: Manage business appointments and calendars through HoneyBook, our client management software.
• Email Support: Assist in monitoring and organizing the business email inbox for the CEO and Sales Team, ensuring timely follow-up and prioritization.
• Contract Management: Organize and import seasonal contracts into HoneyBook for efficient record-keeping.
• Data Analysis & Marketing Support: Analyze and organize spreadsheet data for targeted marketing efforts and assist in data entry and maintenance within the companys marketing platform, ActiveCampaign.
• Database & Training Management: Import and manage training manuals in the companys database and assist with compiling and organizing Business Process SOPs in dedicated software.
• G-Suite Management: Comprehensive organization and management of the team's shared G-Suite for seamless collaboration.
• Personal Calendar Assistance: Assist with managing the CEOs personal and family calendar to ensure smooth coordination of schedules.
• Rental Listings Management: Create and manage Aspen Luxury Concierges rental listings on the website and other rental platforms such as Airbnb and OwnerRez.
• Vendor Relations: Support the maintenance of the companys preferred vendor list, ensuring updated and accurate information.

• Minimum of 3 years of experience in administrative roles.
• At least 2 years of hands-on customer service experience.
• Proficiency in Word, Excel, PDF, Google Drive, Gmail, Calendar, and file management.
• Experience with real estate and/or marketing is a plus.
• Sales and marketing experience is a plus.

• Strong proficiency with G-Suite, Microsoft products, and iOS systems.
• Excellent written and verbal communication skills in English.
• Highly organized, detail-oriented, and efficient in task management.
• Strong leadership skills with an ability to communicate clearly across various platforms (email, phone, and virtual meetings).
• A collaborative team player who values kindness, respect, and professionalism.
• Self-motivated and goal-oriented with proactive problem-solving skills.
• A process-oriented mindset with a focus on consistent follow-through.

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