Job Description

KEY RESPONSIBILITIESTranslate Data into Insights & Action:

• Find the signal in the data, translate insights into clear and simple narratives, and leverage those insights to create action plans yielding both near and long-term results.

Process Optimisation:

• Implement processes to increase customer-facing team productivity.
• Analyse and streamline revenue-related processes to improve efficiency and effectiveness, driving towards simple, scalable process solutions.

Data Analysis and Reporting:

• Produce and maintain reports and dashboards that surface insights and accelerate information-to-action at scale.
• Support each team in designing and building reports and dashboards in HubSpot.

Cross-Functional Collaboration:

• Partner with leaders in Sales, Customer Success, Marketing, and Data roles to drive alignment and optimise the company's GTM strategy.
• Educate and keep the sales teams apprised of key process changes and system updates.

Technology and Tools Management:

• Ensure data accuracy and integrity in the HubSpot CRM platform.
• Deeply understand the architecture and configuration of HubSpot, identifying and rectifying any issues.
• Write and maintain documentation for sales operation processes like sequences and workflows.

Revenue Forecasting:

• Assist in the revenue forecasting process, providing accurate and timely projections.
• Identify potential risks and opportunities within the forecast and recommend corrective actions.

Special Projects and Ad-Hoc Evaluations:

• Prepare ad hoc evaluations and participate in special projects as needed.

QUALIFICATIONS

• 5+ years of experience in revenue operations, sales operations, or a related role within a SaaS company.
• Solid functional understanding of HubSpot CRM, with strong experience in creating and maintaining reports and dashboards.
• Strong analytical and problem-solving skills, with proficiency in data analysis tools and HubSpot CRM.
• Proven track record of developing and implementing successful revenue growth strategies.
• Excellent critical thinking skills; able to break down ambiguous problems into concrete, manageable components and think through optimal solutions.
• Strong problem-solving and troubleshooting skills; ability to escalate problems and roadblocks as needed.
• Clear thinker and compelling communicator - both verbal and written.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Strong ability to collaborate and influence up, down, and across the business. This includes influencing without authority, building alliances, and bringing a sense of calm to complex and time-sensitive situations.
• Ability to operate independently with minimal supervision (i.e., self-starter).
• Enthusiasm, a sense of humour, and strong interpersonal skills are highly valued.
• You excel at breaking down complex problems and developing clear, effective processes that enable team success.
• Ability to document automated workflows/processes in HubSpot/CRM and their integrated technologies.
• Experience partnering with senior leaders to drive strategic initiatives.
• Deep understanding of centralised revenue operations and aligning goals around the customer.

LOCATION
Jhb northern suburbs - HybridABOUT THE COMPANY
Their mission is to protect businesses of all sizes from email fraud and phishing attacks, and they are assembling a team of extraordinary individuals to make it happen. By joining, you'll become part of a young, energetic, and entrepreneurial environment. You'll work alongside a team of talented people who value autonomy, mastery, and have a strong purpose of building a better Internet. If you have the skills and passion to contribute to this mission, we invite you to apply and be a part of this exciting journey.

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