Sales Administrator
Cape Town, WC, ZA, South Africa
Job Description
Our client, a leading manufacturer of footwear is seeking a sales administrator.
As part of this team, you will assist with the delivery of excellent customer service and ensure customer satisfaction. The incumbent will also provide support to the team leader and interact with various stakeholders.
Behavioural competency
Excellent communication skills both verbally and in writing
A stable track record
Honesty and integrity
Accuracy
Attention to detail.
Works well under pressure
Strong assertive communication skills telephonically
Ethically sound and no criminal record
Duties include the following, but not limited to:
Daily sales order administration:
Maintain and monitor customer orders to ensure on-time invoicing and customer delivery according to customer requirementsImport administration:
Manage imported goods (local buy), costings, goods movement, and relevant paperwork/system processesAttend to customer and agent queries, proactively seek suitable solutions with accurate and timeous feedback, via telephone and email
Proactively resolve customer concerns and complaints
Ensure all sales order administration is done accurately and within timelines
Build and maintain strong relationships with the company's footwear customers, sales team and agents by ensuring excellent and open communication channels
Work together with internal departments such as credit control, customer returns and warehouse
Assist with reporting requirements
Administrative support as required
Requirements:
Grade 12 or equivalent
2-3 years' experience in customer service or sales administration
Excellent communication skills- verbal and written
Proficient in MS Office suite
Attention to detail, monitoring; time management and relationship management skills are imperative
Must be adaptable to change
Salary:
R12,500 - R15,000 CTC p/mPlease send your CV to info@dymaxa.co.za
If you don't hear from us within 3 weeks of your application, please consider your application unsuccessful.
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Job Detail
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Job IdJD1401344
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned