Sales Administrator (midrand)

Midrand, Johannesburg, South Africa

Job Description


Our client is in the chemical sector and is looking to fill the position of a Sales administrator.Location : Midrand - GautengThe successful candidate will be responsible for processing of sales orders and ensuring effective communication with our customers and sales/ operations teamMinimum Requirements

  • Minimum of 2 years warehouse-related experience
  • Minimum of 2 years experience in a sales support or sales administrative role, for ideally within the chemical industry
  • Chemical-related experience is advantageous
  • Grade 12 or equivalent is essential (with Maths will be advantageous).
  • Computer Literacy Proficiency in Microsoft Office (Excel, Word, MS Teams, Outlook Syspro
Personal AttributesPresentable with excellent communication skills (written and verbal) in English.
  • Confident, articulate, and professional speaking abilities due to pressurised environment involving various conflict situations.
  • Ability to work independently but also be a team player.
  • Positive, self-motivated and confident approach.
  • Honest and reliable.
  • Ability to work with customers.
  • Able to work flexible hours.
  • Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
  • Attention to detail and accuracy in data entry and documentation
Key Performance Areas:
  • .Internal Sales / Customer Service Functions:
  • Direct liaison (via email, telephonically etc.) between the sales force, customers, and company supply chain to fill all internal and external customer orders timeously and accurately.
  • Receiving, processing and distribution of all customer orders.
  • Generating customer quotes, sales orders and tax invoices
  • Conversion of orders from picking slips to an invoice.
  • Handling of customer queries should they arise.
  • Manage incoming calls from suppliers and customers.
  • Identify back orders or no stock items and communicate with the client and sales force as to status.
  • Close off back orders and ensure stock is received / dispatched according to customers requirements, within the specified time frame.
  • Field and follow up on order and delivery queries.
  • Process and submit proforma and/or urgent quotations within the specified time frame.
  • Process FOL (Free On Loan) orders and ensure the relevant agreements are completed.
  • Regular communication to update sales forces on logistics and issues regarding customer requirements.
  • Provide regular feedback to clients and sales force regarding order fulfilment status.
  • Assure all complaints are recorded properly and are closed out upon resolution with the customer.
  • Maintaining a delivery note register for all manual orders.
  • Administration Functions:
  • Manage all administration regarding orders received / dispatched.
  • Ensure proper administration systems are maintained / utilised to ensure efficient and effective services to internal and external stakeholders.
  • Ensure correct documents are utilised for the issuing and returning of FOL (Free On Loan) equipment.
  • Assist with stockctake where required

Measured Ability Group

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Job Detail

  • Job Id
    JD1380401
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Midrand, Johannesburg, South Africa
  • Education
    Not mentioned