Job Summary DUTIES AND RESPONSIBILITIES: Process Quotes/Sales Orders: Receive and process quotes/sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various Sales Consultant to ensure timely order fulfillment. Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy. Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management. Handle Inquiries and Correspondence: Respond to sales consultants' inquiries promptly and professionally via email, phone, online system or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant Sales Consultant. Sales Support: Provide administrative support to the sales team, preparing sales presentations, order and quotes and proposals. Tracking order status where needed. Maintain Filing System: File processed orders and invoices accurately REQUIRED QUALIFICATIONS AND SKILLS: Matric with university exemption. Experience in a sales support or administrative role will be an advantage. Familiarity with graphic manipulation and procedures will be an advantage.
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