Job Description

We are seeking an enthusiastic and self-driven

Sales Agent

to join our team working on a UK-based campaign, focused on selling subscription services and booking sales appointments. As a Sales Agent, your primary responsibilities will include driving new business by selling subscriptions to businesses in the UK, as well as scheduling appointments to close deals. This is a target-driven role, and you will need to exhibit strong communication and sales skills to meet daily performance goals. The environment is also customer centric with a key focus on Customer Satisfaction Scores

(

CSAT

).

Key Responsibilities:

Subscription Sales:

Outbound Sales

: Proactively reach out to potential businesses in the UK market via phone, email, and other communication channels to sell subscription services. Ability to handle cold calling.

Product Knowledge

: Provide businesses with detailed information about subscription plans, pricing, and benefits, tailoring your pitch to suit individual needs.

Business Needs Assessment

: Identify and understand business requirements, offering suitable subscription packages to meet their needs.

Objection Handling

: Overcome objections and negotiate effectively to close sales while maintaining a business-centric approach.

Appointment Booking:

Sales Appointments

: Schedule appointments for the UK-based sales team with qualified leads to discuss the subscription services in more detail and close sales.

Lead Qualification

: Ensure that leads are qualified before booking appointments, ensuring high conversion rates for the sales team.

Calendar Management

: Efficiently manage and coordinate appointment schedules to align with the availability of the sales team.

Sales Targets & Reporting:

Achieve Sales KPIs

: Meet and exceed daily, weekly, and monthly sales targets for subscriptions and booked appointments.

CRM Usage

: Maintain accurate records of all business interactions, leads, and sales activities using CRM tools (e.g., Yaxxa, Freshdesk, Zendesk, Salesforce, HubSpot).

Performance Reporting

: Provide regular updates on sales performance and pipeline status to the management team.

Business Service:

Business Engagement

: Build and maintain strong relationships with potential businesses to ensure high business satisfaction.

Follow-ups

: Conduct follow-up calls or emails to ensure business satisfaction and address any queries related to the subscription service.

Skills & Experience:

Sales Experience

: + At least 1 year proven track record in a sales environment, particularly in B2B, B2C, or subscription-based sales.
+ Experience in outbound calling or telesales is a MUST.

Excellent Communication

: + Fluent in English with a neutral accent and clear and effective communication skills.
+ Ability to engage with UK clients and build rapport quickly over the phone.
+ Strong negotiation and objection-handling skills.

Organizational Skills

: + Ability to manage multiple leads, appointments, and tasks simultaneously.
+ Strong attention to detail with good time management.

Tech-Savvy

: + Comfortable using CRM systems to track leads, appointments, and sales.
+ Familiarity with sales tools (e.g., Zoom, Google Calendar) and email platforms.

Self-Motivated & Target-Driven

: + Highly self-motivated with the ability to work independently in a remote setting.
+ Strong drive to meet and exceed sales targets.

Cultural Awareness

: + Comfortable working on a UK campaign, with an understanding of UK business preferences and business practices. Including UK work hours (BST 10am to 7pm SA Time, GMT 11am - 8pm SA Time)
For more information please contact:

Ergasia Placements