Job Description

Sales Agent - MidrandFull job descriptionWho are we?MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella - all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way - free from worry and most importantly at peace with all the what-ifs of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWays core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!Minimum Qualification RequiredRegulatory Exam (RE 5)Commercial FAIS creditsMatric / NQF 4Minimum ExperienceMinimum 3 years Business / Commercial Insurance background3 years Inbound/Outbound call centre experience.Multimark III proficientDeliverables include, but will not be limited toConsistently writing R125 0000 GWP plus a monthConsistently achieving a Lead - Quote conversion rate above 65%Consistently achieving a Quote - Sale conversion rate above 35%Achieve minimum quality score of 90%Data accuracy score of 90%Competencies RequiredSelf-managedGood performance track recordWell spokenActive listening skillsSelf-motivatedGood Time and Attendance recordQuality orientated with great track recordMust be highly proficient in dealing with clients at all levelsProfessionalAbility to multi-task and cope under pressureTeam playerProblem analysis and problem solvingKnowledge and SkillsUndertake Outbound Tele-SalesService inbound client queries, requestsAdministration and processingQuality, Compliance and AccreditationPersonal AttributesCommunicates effectively - Contributing dependentlySituational adaptability - Contributing dependentlyAction orientated - Contributing dependentlyPersuades - Contributing dependentlyBuild a successful career with usWere all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.Core CompetenciesBeing resilient - Contributing dependentlyCollaborates - Contributing dependentlyCultivates innovation - Contributing dependentlyCustomer focus - Contributing independentlyDrives results - Contributing dependentlyTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 05 August 2024.Our commitment to transformationAt MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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