Well known Game Reserve based in the Eastern Cape (Grahamstown) is looking for a Sales and Marketing Coordinator. This is a remote position but preference will be given to Eastern Cape based candidates. We are looking for a skilled and highly motivated candidate that is passionate about promoting wildlife-based travel experiences, skilled in social media strategy and ready to inspire wanderlust. Responsibilities and duties:
Drive strategy to support the travel trade following sales and marketing calls or events.
Manage CRM and identify trends/leads/opportunities.
Manage guest database and follow up with guests post-stay.
Oversee internal and external communication, keeping staff and partners up to date and informed on activities on the ground.
Respond to client reviews and feeding back to relevant stakeholders.
Work closely with our marketing partners to ensure a clear and consistent communication strategy is followed.
Assist in creating and implementing a social media strategy.
Assist in content creation including on-property documentation.
Manage and updating the website where necessary.
Requirements:
Previous experience in the luxury travel/safari industry.
Excellent written and verbal communications skills.
Highly organized and efficient.
Passionate about travel, conservation and guest experiences.
Experience in social media management (Instagram, Facebook and LinkedIn).
Excellent attention to detail.
Experience using HubSpot, DropBox, WordPress, and Meta Business Manager.
Ability to develop and maintain media and trade relationships.
Strong presentation skills.
Experience using MailChimp.
Experience using Google Ads, and Google Analytics.
Advanced knowledge of SEO.
Knowledge of Adobe Suite (InDesign, Photoshop).
Knowledge of AI tools.
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