Job Description

Closing Date: 2024-07-25Job Type: PermanentJob Level: ExecutiveExperience: Between 3 - 5 YearsEE/AA: NoSummarySales and Marketing Executive - Luxury Travel Brand - PietermaritzburgJoin a prestigious luxury travel brand as a Sales and Marketing Executive. We are looking for a dynamic, experienced professional to drive sales and marketing efforts for our clients 5-star lodge and luxury houseboat in Zambia and Zimbabwe. This role is based in Pietermaritzburg and offers exciting opportunities for career growth and travel.Description: Position: Sales and Marketing Executive
Location: Luxury 5-Star Lodge, Zambia and Kariba, Zimbabwe
Based: Pietermaritzburg
Reports to: Operations DirectorOverview: We are seeking a dynamic and experienced Sales and Marketing Executive to join our clients prestigious 5-star lodge and luxury houseboat team. The ideal candidate will drive sales and marketing initiatives, attract high-end clientele, and enhance our clients brand presence. This role requires a proactive individual with a passion for luxury travel and a strong network within the tourism industry, particularly in Southern Africa.Key Responsibilities:1. Sales and Business Development:

• Identify and target potential corporate clients to generate new business opportunities.
• Develop and implement strategic sales plans to achieve revenue targets.
• Foster relationships with existing clients to ensure repeat business and loyalty.
• Prepare and deliver compelling sales presentations and proposals to prospective clients.

2. Marketing and Brand Promotion:

• Develop and execute marketing campaigns to promote the lodges unique offerings and services.
• Create and manage content for digital marketing channels, including social media, website, and email marketing, in conjunction with an external digital marketing agency.
• Collaborate with the marketing team to produce high-quality promotional materials.

3. Networking and Relationship Building:

• Attend trade shows, networking events, and industry conferences to represent the lodge and build professional relationships.
• Actively engage with travel agents, tour operators, and other key stakeholders in the luxury travel sector.
• Organize and host familiarization trips for travel agents and corporate clients to showcase the lodge.

4. Market Research and Analysis:

• Conduct market research to identify trends, opportunities, and the competitive landscape.
• Analyze sales and marketing data to evaluate the effectiveness of campaigns and initiatives.
• Provide regular reports and insights to the management team to inform strategic decisions.

5. Customer Service:

• Ensure exceptional customer service standards are maintained throughout the sales process.
• Address client inquiries and resolve any issues promptly and professionally.
• Collect and analyze customer feedback to continuously improve services and guest experiences.

Minimum RequirementsQualifications and Skills:

• Bachelors degree in Marketing, Business Administration, or a related field.
• Minimum of 5 years of experience in sales and marketing.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong network of contacts within the luxury travel and tourism industry.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in digital marketing tools and platforms.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to travel frequently for trade shows, events, and client meetings.

Benefits:

• Competitive salary (R35,000 gross p/m) and performance-based incentives/commissions. Expected annual earnings in excess of R1 million.
• Opportunities for professional development and career advancement.
• Complimentary stays at the lodge and discounts on services.
• Access to exclusive industry events and networking opportunities.

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