A well-established client based in Blackheath is seeking a Sales Consultant whose purpose will be to take full responsibility for all functions relating to the selling of all the companies products to new and existing customers, managing, and building customer relations and expansion of market share for the Company. The Sales Consultant will report directly to the Sales Manager internal sales|sales consultant
Education and qualifications required:
Matric
5 years sales experience
Proven successful sales track record
Customer service Driven Sales
Fire industry experience advantageous
Basic computer skills
Valid driving license
Skills required:
Advance selling skills
Target driven
Excellent communication skills
Customer Service Ethos
Technically minded
Ability to work under pressure
Numerate
Key responsibilities include: Sales:
Consistent meeting and exceeding of sales targets
Driving sales and market share by promoting brand building
Achieve monthly sales targets inclusive of activity ratios
Secure new customers
Up selling of existing accounts
Follow up on quotations issued to customers
Follow up on quality of work done & customer satisfaction
Planning of weekly activities, in line with strategy.
Focusing on specific market segments as identified from time to time.
Customer Service:
Ensuring superior standards of customer service
Continuously striving for customer service excellence
Develop professional work relationships with new and existing clients
Develop route call scheduling as per Sales Policy
Achieve zero tolerance service delivery standards and establish and maintain a service ethos
Reports:
Accurate reporting of sales activities and market related issues
Daily meeting feedback
Weekly call schedule
Customer surveys
Communicate relevant market information.
Communicate and address customer concerns and follow up satisfaction after corrective action.
Environmental Health and Safety:
Comply with health and safety regulations at all times
General / other:
Conduct any ad hoc tasks as requested by Management
Contacts include all internal employees as well as external; excising and new customer portfolio
This may be reviewed in time based on operational requirements
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