Job Description

WHAT WE DO

We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it!

Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.

Speaking of love, we're looking for Lulas who love to make a difference to join our team and change the game.

WHY WE DO IT

We care about our family, our work, our community, our country.

We're passionate about EMPOWERING EVERY SME TO SUCCEED.

And to do it, we're BUILDING THE NEXT GENERATION OF FINTECH PRODUCTS TO HELP SMES MAKE CASH FLOW.

Why? Because the more businesses that succeed, the more jobs, money, and opportunities for all South Africans - including Y.O.U.

So get curious.

Rise to the challenge.

Don't settle for average.

Shoot for amazing.

We're here to change the game, the norm, the world,

Because when we change something for the better, we change ourselves too.

You are.

We are.

Lula

OUR VALUES

Collaborative - we're a clan and work together as a team, always towards a common goal

Committed - we're accountable and follow through no matter the challenge

Curious - we look for better ways to do things and make a positive difference

Connected - we stay close to, learn from and look to understand each other and our customers

Compassionate - we go out of our way to care about our colleagues, our customers and our community

OVERALL PURPOSE

Lulalend is a start-up company focused on transforming small business lending through technology, data and design. Small business owners are the foundation for growth in our economy, and they deserve an easy and inspiring lending process.

We are looking for a highly motivated individual that will work closely with our wider Sales team, as well as our Marketing and Credit Risk teams, to develop a comprehensive approach to acquiring customers. You will be a driving force in helping Lulalend quickly scale. To be successful you'll need to be ready to grow and develop as quickly as our business will. We're just getting started and the opportunity to do what's not been done before is here.

Responsibilities will include but are not limited to:

• Effectively respond to high volumes of incoming business funding applications from new customers.
• Accurately analyse and interpret business funding applications from new clients. Understand which applications are ready to progress to the next phase of assessment, and which require additional information or should be declined.
• Successfully convert applications that have been approved by our Credit Risk team into funding disbursals.
• Consistently excel in meeting business and individual targets
• Provide comprehensive reporting on your sales pipeline
• Alongside the handling of incoming applications, timeously manage other tasks that are essential to delivering the highest level of customer service
• Be familiar with and follow the agreed business rules and processes to ensure credit is granted to a customer with the highest level of integrity

THE COMPETENCIES WE'RE AFTER

• Self starter
• Agile
• Customer obsessed
• Problem solver
• Tech Savvy
• Target driven
• Able to build relationships and interact on a personalized level

THE SKILLS AND EXPERIENCE WE'RE LOOKING FOR

• Exceptional sales skills - listening to and interpreting customer problems/needs, thorough knowledge of the product one is selling and its benefits
• Minimum 1-2 years experience within a financial services sales environment
• Target driven, ability to work under high levels of pressure with a track record of consistently excelling in meeting sales targets
• High level of understanding of financial statements, business/supplier contracts, SARS e filing for business, payment gateways and accounting software (Advantageous)
• Strong administrative skills
• Degree or diploma in finance, business or accounting (Desirable)
• Previous work experience in a startup (Desirable)
• Familiar in working in G-suite
• Familiar in working with CRM platforms such as Zendesk, Freshdesk, etc

Lulalend