Job Description

Main Purpose of the Position:

We are looking to employ a Dynamic, high performing Sales Consultant at our The Glen Branch. If you thrive in retail sales, commission, and a fast-paced environment, then we would love to hear from you.

Key Responsibility Areas:

Sales maximization

Maintain and increase sales Ensure staff are aware of new stock and can answer product related questions Ensure no quotation remains on the system for more than 7 days Ensure available stock is pushed and sold Ensure targets are met and business growth ensured
Exceed customer expectations by identifying and providing the best possible solutions

Searcging out opportunities for new business

Actively keeping track of sales performance against target

Providing excellent customer service at all times

Ensure customer expectations are exceeded Ensure that all customers are receiving service of the highest quality and standards Ensure all queries have been attended to Ensure that all customers have been contacted and that follow up notes are made on individual orders Ensure all Coricraft values are lived and for all staff to attain the level of excellence required

Basic administration

Ensure the customer receives the correct products and delivery process is run in a smoother manner. Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake. Ensure that the correct amount and payment type is used when applying payment Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information. Ensure all customers are provided with constant service. Ensure that stock levels are correct and minimize stock losses

Ensuring that showroom looks presentable at all times

To ensure a clean and tidy store in order to enhance display of the store To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot.
To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing

To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day's trade. Incumbent achieves results in ways that build strong partnerships, both internally and externally Client satisfaction / expectation management

Participate effectively in a team and self-management

Incumbent achieves results in ways that build strong partnerships, both internally and externally Client satisfaction / expectation management
Attending to incoming calls

Attending to walk in customers

Following company policies and procedures

Experience and competencies required:

Matric

2 years' retail sales experience in a Furniture/ linen/ Homeware environment

Sales qualification advantageous

Computer Literate

Knowledge of Syspro

Attributes:

Passion for people is a must

Target driven and experience focused

Possess a strong work ethic and hands-on attitude

Demonstrate initiative to deliver results

Ability to thrive under pressure

Profit and turnover driven

Strategic sales planning

Managin the Sales Process

Customer value management

Good communication skills

Good people skills

Good administration skills

Job Type: Full-time

Work Location: In person