Job Description

Join Our Team as Sales Consultant at Cielo!

Are you passionate about retail and looking for an opportunity to join a dynamic team? We're searching for a dedicated Sales Consultants to join our international Cielo team. If you're ready to inspire others, deliver exceptional customer service, and ensure efficient store operations, we want to meet you!

KEY RESPONSIBILITIES:

As a Sales Consultant at Cielo, you will be responsible for:

To develop and attain customer experience and sales objectives for the store.

Handle service inquiries from customers.

Provide efficient, courteous customer service and assist in all aspects of product offerings and services.

Sales consultants work with customers to find what they want, ensure a smooth sales process, and process transactions.

ACCOUNTABILITIES:

Driving sales in a store

Assists customers in a sales environment to drive product sales.

Demonstrates advanced products and sales knowledge.

Adheres to any and all company policies and procedures.

Follows up with any clients to make sure that they are satisfied with the product.

Assembles any and all product displays in a given market.

Understands how to make products appeal to consumers based on the environment and current trends.

Always looks for new ways to make products attractive to customers

Assisting all walk-in and telephonic customers

Ensuring our promotions and brand is verbalized to clients and relevant marketing material is handed or visible to them

Advising customers on products and upselling where possible

Assisting clients with finalizing a purchase and closing a deal

Receiving payments and processing orders

Liaising with HO and other departments up to the delivery point

Assisting with general instore inquiries from HO and clients

Following up on existing Pro-forma invoices daily

Providing excellent service at all times to customer and colleagues

Assisting a customer instore or telephonically with any after sales related query and processing this query to relevant departments

Completing any instore related administration. This may include cash-ups, email, correspondence, sales sheets, attendance, etc.

Completing any sales related administration. This may include pricing, demo moving, packaging, stock ordering, assembling, etc.

Ensuring the showroom demos and the floor is maintained on a continuous daily basis through the company standard Opening / Closing procedures (also known as 'fluffing') and ensuring that all relevant information for floor demos are adequate and relevant (price tags, info stands, marketing material, etc.)

What We Offer:

At Cielo, our purpose and vision are to be agents of meaningful and positive transformation. We strive to create workplaces where you feel safe, valued, and inspired, where every employee can grow and discover their God-given talents, purpose, and potential.

We invest in your personal and professional development because we believe in helping you reach your career goals. Join us, and let's grow together!

SKILLS AND MINIMUM EDUCATION/QUALIFICATION REQUIRED:

PC Literacy - High level of competency in Microsoft Word, Excel, Outlook along with relevant experience in Internet Explorer / Chrome.

Proven working experience as a sales consultant

Grade 12

COMPETENCIES:

Team player

Good time-management skills

Extraordinary customer service skills

Great interpersonal and communication skills - written and verbal

Ability to work independently and handle multiple clients

Excellent analytical, problem-solving and organizational skills

Salary is market related

Job Types: Full-time, Permanent

Experience:

Sales: 3 years (Required)
Job Types: Full-time, Permanent

Education:

High School (matric) (Required)
Experience:

Sales Consultant: 3 years (Preferred)
Work Location: In person