Job Description

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Multifranchise Tableview

has an opportunity available for a

Sales Co-ordinator/ Admin Assistant

to support the Online Vehicle Sales team.



This role involves supporting the sales team, ensuring smooth and efficient coordination of sales activities, and managing customer inquiries. The Sales Coordinator will play a key role in enhancing customer experience and contributing to the overall sales performance. This opportuniting also serves as an entry point to a career in sales in the motor industry because the successful incumbent will also learn the process and skills of successful selling.

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Position Overview

We are seeking a highly motivated, enterprising and detail-oriented

Sales Coordinator

to join the

Online Vehicle Sales team

- someone with a flair for sales and an interest in the motor industry.



This role involves supporting the sales team, ensuring smooth and efficient coordination of sales activities, and managing customer inquiries. The Sales Coordinator will play a key role in enhancing customer experience and contributing to the overall sales performance. This opportuniting also serves as an entry point to a career in sales in the motor industry because the successful incumbent will also learn the process and skills of successful selling.

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Specific Role Responsibilities

KEY RESPONSIBILITIES:

Assist the sales team with administrative tasks such as preparing quotes, processing orders, capturing sales activity data, and maintaining customer records. Coordinate and schedule meetings, demos, and vehicle test drives for prospective customers, if requested. Provide real-time support and resolve customer inquiries, ensuring timely and effective communication. Assist with vehicle deliveries; delivery/ collection of sales-related documentation and items (e.g. natis documents, number plates, spare keys etc.) where required. Learn and engage in the vehicle sales process. Ensure timely follow-ups with customers and other relevant stakeholders. Prepare invoices, purchase orders, and maintain updated records of sales agreements. Maintain accurate sales records, including customer contact details, deal files, order statuses, and sales performance info. Assist in preparing sales reports, forecasts, and presentations for management meetings, if requested. Monitor vehicle stock levels and communicate with internal stakeholder to ensure stock availability. Coordinate with internal departments (e.g., service, parts, F&I, admin) to ensure a smooth sales process, fitments and resolution of queries. Support sales team in ensuring the highest level of satisfaction throughout the sales process. Attend all training and remain up to date with new information pertaining to product, process or other, as required.
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Qualifications and Experience

REQUIREMENTS:

Qualifications:

Minimum of Grade 12/ Matric A 3-year diploma or degree Business, Sales, Marketing, or related field is preferred. Valid Driver's License and safe driving record. Proficient in MS Office (Excel, Word, PowerPoint). Experience with CRM systems is a plus.

Knowledge & Experience:

1+ years in a sales coordination or similar administrative role in the motor industry or related field.

Important to Note: Occasional overtime may be required to meet deadlines.

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Skills and Personal Attributes

Skills:

Strong administrative skills. Strong verbal and written communication sklls. A flair for sales Excellent time management and organizational skills, with the ability to handle multiple tasks simultaneously. Ability to work under pressure. Proficiency in Microsoft Office (Excel, Word) and dealership management & CRM/ Lead Management systems. Customer Focus: Ability to manage customer relationships and provide outstanding service. Attention to Detail: High level of accuracy in handling data, reports, and customer information. Team Player: Ability to work collaboratively with other team members and departments.

Personal Attributes:

Energetic Enthusiastic Problem-solving mindset Proactive Comfortable in a fast-paced, target-driven environment. * Comfortable with extended working hours from time-to-time, as and when required to meet deadlines.