Job Description

Position Summary:

Directing the sales strategy in their region, this person will develop key growth sales strategies, tactics and action plans, to ensure our clients products are at the forefront of their customer priorities. The role will be focused on the roaming and VAS services products and services portfolio for the Africa region. Sales director duties will include market penetration, pipeline growth, hitting annual targets, building relationships and understanding customer needs and trends. The role is crucial to drive profitability and commercial growth strategies.

Main Responsibility Areas:

• Drives territory activities and ensures strong customer engagement on all fronts
• Responsible for territory / customer sales attack plans by implementing sales and marketing strategies.
• Establishes sales objectives by accurate forecasting and developing annual sales for the territories; projecting expected sales volume and profit for existing and new products and regular review/forecast performance.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Monitors costs, competition, and supply and demand.
• Identifies new sales opportunities by leveraging contacts, industry knowledge, and working closely with the companys teams.
• Forges strong internal business partnerships to deliver customer expectations and solutions.
• Holds all employees accountable for territory sales objectives.
• Establishes consistent sales development to maximize competitive position and generate strong margin contributions across customer brand(s).
• Confers with leadership to review achievements and discuss required changes in product and sales strategies and tactics utilized in achieving sales goals or objectives.
• Developing and negotiating contracts with customers and their procurement teams.
• Ensures accountability from all sales professionals and support staff.
• Work with partners in relation to roaming lead and revenue generation.

Key Skills & Competencies:

• Degree qualified.
• Excellent communication skills; oral and written communications to technical, business and executive audiences. Including effective demonstration and presentation techniques.
• Strong facilitation skills.
• Strong people skills for successful working with individuals from different teams.
• Comfortable working with and understanding complex business solutions.

Obsessed with Customer Success:

• Having a proactive, goal-oriented approach to decision making.

• Proven ability to develop customer relationships by listening to their feedback, understanding & anticipating future needs, and providing solutions to customer stated requirements.

Collaborating:

• Having respect for colleagues; leading teams with clarity and accountability.
• Proven team player with excellent communication and interpersonal skills who can effectively work with all levels of a global matrixed organization
• Ability to interface with technical teams and internal departments to ensure customer success.

Being Accountable & Radically Honest:

• Drive continuous improvement in all aspects of the business
• Able to detect and challenge bad decisions
• Have clear objectives and strives to exceed them

Making Rock Stars:

• Takes ownership for personal career and skill development
• Exceptional relationship building, presentation skills, and account strategy planning and execution are all vital to succeed in this role.
• Ability to coach more junior and inexperience members of the team

Experimenting:

• High level of personal motivation, and a positive approach to researching, analyzing and documenting new business opportunities.
• Takes ownership

Work experience requirements:

• Understand telecommunication industry technology and processes.
• Have worked in software sales or carrier sales/product environment for at least 5 years.
• Strong history of overachieving targets.
• Evidence of leading commercial direction of key project engagements.
• Experience working in the telecommunications/network operator industry, software sales, carrier sales or carrier product knowledge.
• Strong understanding of (and familiarity with) current OSS/BSS back-office carrier solutions.
• Familiar with Sales Forecasting and planning processes, and comfortable using a CRM system (Salesforce.com advantageous).

Eligibility Requirements

Willingness to travel, up to 75% of the month both locally and internationally, sometimes on short notice.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their manager.

Specific recruiter guidance

Looking for a can-do person who has relevant industry experience i.e. in the wholesale carrier/mobile space. Looking for a person who can articulate their market knowledge of the sector and use this to influence and drive engagement. Individual will need to have experience of strategic or customer facing experience - ideally both. Ideally person is from a competitor or adjoining sector. Customer facing experience must be in a sales associated role (BD, PM, Tech sales).

Remuneration

The budget for this role is a base salary of $50.000 to $65.000 for the fixed part + commission.

MBR Partners