Promote the maintenance of current business contracts and the establishment of new core business with packaging customers
Ensure that company profitability requirements are met
Monitor and report changes in the market with respect to customers
Ensure the smooth operation of the Marketing and Sales Liaison departments whilst maintaining a high standard of quality, efficiency and harmony to meet the customer requirements
Identify and pursue new business within rigid packaging sector
Develop and maintain relationships with key stakeholders and clients
Provide technical support to customers resolving technical issues and collaboration with engineering and production to meet customer requirements.
Customer surveys issue to customers, collate feedback into report, make corrective action report and tracking implementation of actions to yield improved performance to customers