Job Description

Sales Engineer South Africa

Description -

The HP Poly Southern Europe, Middle East and Africa Sales Engineering Team is a remarkable group of professionals working on HP Poly Hybrid work solutions. Our collaborative spirit, technical expertise, and customer-centric approach make us invaluable as trusted advisors for HP | Poly customers , partners and our business. Through our seamless teamwork and commitment to excellence, we consistently provide innovative solutions that propel businesses forward in the ever-evolving world of Collaboration and hybrid work.

This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions, and tackling unique customer issues. The role collaborates with internal teams on account planning, sales strategy, and solution customization while mentoring junior team members. The role navigates technical customer challenges and works towards customer satisfaction and the organizations growth. This role will have a primary focus on South African market, as well as other English-speaking countries in Africa.

Responsibilities:

• Leads the design of complex, innovative, and strategic solutions that address unique customer challenges and align with the organization's long-term goals
• Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business decisions
• Delivers compelling presentations and engages with executive-level customers, articulating the value proposition of the organization's solutions in alignment with the customers' business goals
• Develops and executes strategic account plans for high-profile customers, coordinating with sales teams to ensure long-term customer satisfaction and growth
• Leads the design and implementation of highly intricate integrations with third-party solutions, showcasing the organization's ability to seamlessly connect diverse technologies
• Tackles intricate technical challenges and unexpected customer issues with innovative problem-solving skills, demonstrating an ability to handle complex scenarios
• Leads or contributes to high-impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience
• Identifies potential risks associated with complex solutions and develops strategies to mitigate them, ensuring successful project outcomes
• Organizes innovation workshops to explore new ways to address customer challenges and create novel solutions

Education and Experience Recommended:

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence
• Typically 5-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field
• Fluency in English language, French will be considered a plus

Knowledge and Skills:

• Application Programming Interface (API)
• Cloud Computing
• Cloud Services
• Computer Science
• Customer Success Management
• Demonstration Skills
• Enterprise Application Software
• IT Infrastructure
• Presales
• Request For Proposal
• Sales Process
• SAS (Software)
• Software As A Service (SaaS)
• Virtualization

Cross-Org Skills:

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact and Scope:

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives

Complexity:

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Preference will be given to members from designated groups, i.e. EE in accordance with the Employment Equity Act. However, this does not suggest that the process of recruitment excludes members from non-designated groups.

Job - Sales

Schedule - Full time

Shift - No shift premium (South Africa)

Travel -

Relocation -

EEO Tagline -

HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.

HP