Job Description

Main Duties/Key Results Areas:

• Take ownership of sales function and back-end administration.
• General support to the trading team.
• Support the trading team in the raising of sales orders on Syspro.
• Support trading team with transport releases to logistics.
• Follow up with the shipping department pertaining to inbound ETAs on behalf of traders.
• Continually update the sales team on internal communication and collate necessary information.
• Continually check stock availability on Syspro, Macro Sheet, Stock Sheet, and Lot traceability.
• Ensure that traders do not sell stock that is not available.
• Managing workload according to priorities and internal work procedures.
• Further processing of orders placed by customers with traders.
• Drafting of orders and releasing them to the cold store / local logistics team once completed.
• Keep records of and files for all documents.
• Liaising with cold stores regarding the loading of trucks in order to provide feedback to customers.
• Provide feedback to traders and keep them up to date.
• Providing traders with data when they are out of the office.
• Attending to and solving customers queries and complaints.
• Attending to and solving transport-related issues in conjunction with the applicable role-player.
• All and any other related tasks and duties as requested by the Employer.

Minimum qualification and experience:

• Matric
• Basic Excel skills
• Experience with systems such as Pastel / Syspro advantageous
• Proficient in the use of the MS Office Suite

Soft Skills:

• Meticulous attention to detail
• Team player
• Proficient in meeting deadlines
• Excellent communication skills

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