Job Description

Sales and Marketing Manager

Responsibilities / Procedures

Definition: A Sales and Marketing Manager is to scope the industry for new & upcoming business projects, promote the company's services and to retain existing clientele ensuring the customer service standards are continually maintained.

Overall Purpose of the Role:

Developing sales and marketing strategies to help meet revenue targets. Managing and developing strategic partnerships to help with business growth.

Key Responsibilities:

1. Maintaining a strong relationship existing with the clients.

2. Resolving customer's complaints and issues promptly.

3. Research the competitor's products and services regularly.

4. Preparing regular sales forecasting reports for management to review.

5. Identifying ways to improve marketing and sales techniques.

6.

Understanding the technicalities of a project.

7. Maintaining pricing information.

8. Keeping track of targets as well as actual sales.

9. Identifying new sales.

Self-Management:

1.

Assertive, resilient and welcomes change.

2.

Proactively contributes to the team.

3.

Able to manage time effectively, and prioritize tasks timeously.

Procedures:

1.

Maintain the existing client base by liaising with the clients from time to time and ensuring their requirements are met.

2.

Expand the client base by scoping the industry and enquiring on new and upcoming projects.

3.

Ensuring customer service levels are maintained at all times.

4.

Problem-solving, assist the clients with queries when need be, within a 24-hour time frame.

5.

Receiving signed timesheets from the controller, calculating the total sales and invoicing the client for the same.

6.

Preparing weekly / monthly sales reports for management.

7.

Preparing client quotations, emailing and following up thereafter.

8.

Achieving monthly sales targets.

Job Type: Full-time

Pay: R6000,00 - R15000,00 per month

Expected Start Date: 2025/04/08