Job Description

Sales Operations Coordinator Admin ~ Sales/Account Mng
Durban - KwaZulu Natal - South AfricaAre you a dynamic and results-oriented sales professional looking to make a significant impact in the ICT distribution industry? We are seeking a highly motivated Sales Operations Coordinator to join a dynamic team in Durban. In this exciting position, you will assist the sales team with administrative tasks, manage the order lifecycle, and serve as a primary point of contact for our valued customers, ensuring their satisfaction throughout the sales process. If you have 3+ years experience in sales, exceptional organisational skills, and a passion for technology, we want to hear from you! This is a fantastic opportunity to contribute to a collaborative and fast-paced environment where your efforts will directly impact their sales success.Type: PermanentSalary: R30 000 R32 000 pm Depending on experienceArea: Onsite in DurbanKey Responsibilities:

• Administrative Support: Provide essential administrative support to the sales team, including scheduling meetings, managing travel arrangements, and handling correspondence.
• Sales Reporting: Prepare and distribute accurate and timely sales reports and documents.
• Order Management: Oversee the entire order lifecycle, from receipt to delivery, ensuring efficient and accurate order processing.
• Customer Relations: Serve as the primary point of contact for customers, addressing inquiries, resolving complaints, and fostering strong customer relationships.
• Sales Analysis: Track sales performance metrics, analyse data, and generate reports to identify trends and opportunities for improvement.
• Sales Support: Assist in preparing sales presentations and proposals, collaborate with other departments, and facilitate communication within the sales team.
• Data Management: Maintain and update customer and sales data in CRM systems, ensuring data accuracy and integrity.
• Documentation: Prepare and process sales contracts, quotations, and other relevant documentation.
• Event Coordination: Organize and coordinate sales events, trade shows, and promotional activities.
• Team Support: Assist the sales manager in implementing sales initiatives and strategies and monitor team progress to identify areas for improvement.

Minimum Requirements:

• Education: Matric with mathematics is essential, and a Sales or Marketing qualification is preferred.
• Experience: 3+ years of experience in sales, preferably within an ICT distribution business.
• Knowledge: Proven track record of sales success and a strong understanding of the IT market, reseller channels, and marketing strategies.
• Skills: Excellent customer service, strong organizational and time management skills, a positive and outgoing personality, strategic thinking, negotiation skills, and proficient computer skills.

Compliance:

• Adhere to the company's Code of Conduct and all relevant legal, contractual, and ethical requirements.
• Stay updated on compliance obligations and measures related to the role.

Extras:

• Travel may be required.
• A driver's license and vehicle may be necessary.

Must maintain a professional and well-groomed appearance.Apply for this Job

DataTech Recruitment