Job Description

:Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting?Then come and join our global team as Sales Operations Professional (GRIP TITILE: Sales Support Professional) based in Johannesburg, South AfricaResponsibilities

• Identify and pursue new sales opportunities for service contracts and maintenance agreements.
• Provide service market analysis on service offerings and market maturity levels.
• Provide support to the sales team at point of sale with customer service portfolio.
• Proofread Technical Offers & ensure documentation is complete.
• Generate and distribute regular and ad hoc customer service sales reports, including pipeline reports, customer service sales forecasts, and performance metrics.
• Monitor on-going & upcoming tenders.
• Assist in sales processes, tools, and best practices to improve efficiency and effectiveness (e.g; VCP, NPS etc)
• Support in analysing and flagging key IB milestones (e.g; EoS, Service Contract etc)

Key account management/supportxc2xb7 Prepare situation and portfolio analysis for key accounts with regards service portfolio and Install basexc2xb7 Analyse financial situation of key account.xc2xb7 Develop individual service offerings/master agreements together with customer and in coordination with product sales rep and regional management.xc2xb7 Provide constant support.Service sales after warranty.xc2xb7 Prepare and trace service offers in cooperation with regional management.xc2xb7 Prepare win/loss analysis of completed service offers.xc2xb7 Train and educate CS sales force on service strategy and products.xc2xb7 Collect and trace CS Sales opportunities.Service sales support at point of sales (POS)xc2xb7 Support product sales reps at POS, especially when individual solutions are required.xc2xb7 Support, consolidate and convert all required information for a maintenance price book for the local market.xc2xb7 Prepare contract proposal and quotation for maintenance contracts.Market researchxc2xb7 Observe competition and installed base of competition in region.xc2xb7 Observe changes in customer environment.xc2xb7 Observe changes and trends in regional market and advise Service Manager on changes in Strategic objectives.xc2xb7 Service sales support at point of sales (POS)
Support product sales reps at POS, especially when individual service solutions are required.xc2xb7 Support, consolidate and convert all required information for a maintenance price book for the local market.xc2xb7 Prepare contract proposal and quotation for maintenance contracts.xc2xb7 Reporting to Business Managementxc2xb7 Report findings of market researchxc2xb7 Report target achievement incl. win/loss analysis.xc2xb7 Provide forecasts on future risks and chances in light of CCR (Contract Capture Rate)Your qualifications and experience:Interpersonal Skills/Attributes

• Self Motivated
• Goal Orientated
• Organizational Ability
• Assertive
• Team Player

Our global team:We are a team of 70,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of whats possible in healthcare to help improve peoples lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.Our culture:We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of whats possible, to improve peoples lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.Check our Careers Site atAs an equal opportunity employer, we welcome applications from individuals with disabilities.We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click to get started.To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.Must be a South African National, preferably from a designated diversity group.

Siemens