Sales Performance Coach
Sandton, GP, ZA, South Africa
Job Description
: Sales Performance Coach
Position:
Sales Performance CoachDepartment:
Sales - HealthJob Summary:
We are seeking a results-driven
Sales Performance Coach
to enhance the effectiveness of our sales agents through targeted coaching, training, and real-time performance improvement strategies. The ideal candidate will be an experienced sales professional with a strong track record in sales execution and coaching. This role focuses ondeveloping sales skills, improving conversion rates, and ensuring sales processes are followed effectively.
Key Responsibilities:
Provide
one-on-one and group coaching
sessions to improve sales techniques and conversion rates. Identify performance gaps and developcustomized coaching plans
for individual agents. Conductlive call monitoring and real-time feedback
to optimize agent performance. Implement and reinforce best practices forovercoming objections, closing sales, and providing great customer experiences
Analyze sales data and trends to identify improvement opportunities. Work closely with team leaders and management toalign coaching with business objectives.
Conduct workshops onsales strategies, product knowledge, and soft skills.
Assist in setting realistic performance goals and tracking progress against key KPIs. Foster aculture of accountability, motivation, and continuous learning.
Requirements:
Proven experience in a
sales coaching, training, or leadership role
within a call center environment. Strong background insales techniques, objection handling, and closing strategies.
Excellentcommunication and interpersonal skills
to inspire and motivate agents. Analytical mindset with the ability to interpret sales data and drive improvements. Ability to work under pressure in afast-paced, target-driven environment.
Strong time management and organizational skills.Job Specifications:
Minimum Academic, Professional Qualifications & Experience required for this position
Grade 12 with English and a second language Undergraduate/Postgraduate qualification in related field advantageous 4 - 6 years experience as a Team Leader in a Sales Call Centre environment Display an understanding and knowledge of the product and industry. * Meets FAIS Fit & Proper requirements as per legislation
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Job Detail
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Job IdJD1386148
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSandton, GP, ZA, South Africa
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EducationNot mentioned