Job Description

A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : R12 000.00 + Benefits
START DATE : A.S.A.P / ImmediateREQUIREMENTS:

• Matric
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• 2 3 Years experience in a similar role
• Patience when dealing with customers
• Ability to communicate and build rapport with clients
• Target driven

DUTIES:

• Assisting walk in clients
• Demonstrating and explaining different products to clients
• Assisting with sales of products
• Dealing with enquiries

Customer Assistance:

• Greet customers as they enter the store, assess their needs, and provide product recommendations based on customer preference

Product Knowledge:

• Possess detailed knowledge about the products being sold, including materials, design features, dimensions, and care instructions. This helps customers make informed decisions.

Sales Process:

• Explains the benefits of different products, answers questions, and handles customer objections. Upsell or cross-sell complementary items like accessories or warranties.

Order Processing:

• Once a customer has chosen a product, the salesperson will help them with the ordering process, including selecting colors, finishes, and other customizable options. Process transactions and handle payments

Providing Information on Delivery & Assembly:

• Inform customers about delivery timelines, costs, and any assembly or setup options available. Arrange for deliveries or coordinate with logistics teams.

Maintaining Store Appearance:

• Ensure that the store is well-organized and that products are displayed attractively. They may help with restocking or rearranging displays.

Customer Service:

• Follow up with customers to ensure satisfaction, handle any issues or returns, and may help with post-purchase inquiries regarding care or warranties.

Meeting Sales Targets:

• Work toward achieving sales targets through effective customer interaction and closing sales.

HOURS:

• Monday to Friday: 09:00 18:00
• Saturdays: 09:00 16:00
• Sundays: 09:00 14:00
• Rotational off days / weekends

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