Sales Representative (internal) Buco Kynsna

Knysna, Western Cape, South Africa

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Description:Manage Customer Service and Sales

Process orders speedily and accurately
Be professional, friendly, polite, and helpful to customers
Establish customer needs clearly
Offer product knowledge and solutions to meet customer needs
Provide customers with accurate and up to date pricing and stock availability
Ongoing open communication with clients regarding orders in progress
Assist customers to the best of your ability before escalating the call
Keep in contact with customers regarding back orders to keep them informed as to progress
Advise customers of promotions
Maintain up to date knowledge of products

Maintain Sales administration and reporting

Maintain accurate records of pricing structures
Ensure customer pricing is correct
Provide feedback to Manager on competitor activity or any other information requested
Escalate customer dissatisfaction on pricing, delivery complaints, quality, and timeframes
Create product budget per each customer

Set and meet sales goals and objectives set by leadership

Build relationships with customers

To uphold and promote the company values and cultureRequirements:

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