Job Description

:Segment: Royal CaninLocation: Johannesburg, GautengEverything we do is driven by our passion for the health and wellbeing of every cat and dog. You can now join us at Royal Canin on this mission. Our deep understanding of cats and dogs needs makes it possible for us to design the world's most precise pet health nutrition. We never stop learning and never take anything for granted. Thats why we collaborate with leading scientific, veterinary and behavioral experts, breeders and other pet professionals and maintain an ongoing dialogue with cat and dog owners worldwide.Job OverviewTo promote, develop the general business and sell the South African Royal Canin range of products to identified clientele within the specialized pet food market and VET segment.What are we looking for?Bachelor of Veterinary Science ( BVSc) / Diploma Veterinary Nursing (DipVetNurs) preferredMinimum 5+ years Field Sales experience in a technical environment (Veterinary industry / Experience in developing and maintaining a client baseComputer Literacy - Excel, Word, E-Mail, PowerPoint (Intermediate) - a mustValid South African drivers license and safe driving recordMerchandisingTraining ExperienceOrganizing of promotions and events.Client Liaison experienceFully BilingualWilling to travelWilling to work overtime and weekends when necessary for promotions or events.PunctualFlexibleWhat will be your key responsibilities?Principal Accountabilities:Achieve Sales TargetsClient management in VET channelGrowth Rewards Program management and drivePromote the Royal Canin product rangeMerchandising of product and marketing toolsProduct knowledge and trainingJob Content and Scope:To provide excellent client support, product knowledge and training in the following areas:Veterinary practice staff including vets, nurses and receptionistsConsumersKOLs and specialistsCall on vets throughout specified territoryAttend to consumer queries as directed by managementAttend in store promos, commercial events, breeder events and shows, or activities as necessary, promoting the products and supplying informationA BDO within the South African Sales team is expected to excel in the following areas:Maintain and update client records as necessaryAssistance and involvement in marketing, advertising and promotion of Royal Canin South Africas productsProduce the necessary reports as stipulated by managerTo train front staff and vets on our range of productsGeneral nutritional knowledge and pet healthPrompt and efficient response to client (internal and external) questions and queriesMaintain working relationship with Independent distributorSource and evaluate potential new clientsAdjusts content of sales presentations by studying the type of sales outlet or trade factor.Focuses sales efforts by studying existing and potential volume of clients business.Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Recommends changes in products, service, and policy by evaluating results and competitive developments.Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Provides historical records by maintaining records on area and customer sales.On a continuous basis updating and improving nutritional knowledge and pet health.Contributes to team effort by accomplishing related results as needed.What can you expect from Mars?Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.Join a purpose driven company, where were striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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