Sales Team Leader

Cape Town, Western Cape, South Africa

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Key Responsibilities

Motivating and coaching sales staff to ensure business sales targets are achieved.
Managing team members KPI's & targets.
Support to increase sales through training and coaching of the sales team.
Create & implement sales incentives to improve sales and cross sell opportunities.
Give feedback on call structure and closing skills to ensure quality is maintained.
Develop action plans to increase performance and productivity of under-performing team members.
Continually look for ways to increase sales and improve efficiency.
Identify missed opportunities.

Key Competencies

Attention to detail.
Excellent communication skills, both written and spoken.
Exceptional negotiation and closing skills.
Has relentlessly high standards (is never satisfied with the status quo).
Motivated and driven to succeed.
Strong results orientation and Thinks Big.
Organized, ability to prioritize.
Solutions-oriented, can-do attitude; self-motivated is analytical, able to use data to make decisions.
Is competitive, self-directed and strive to be the BEST.
Comfortable with learning and adapting to new systems Qualifications and Experience required.

Requirements

What you need to know

UK working hours/shifts.
Great working environment with an amazing culture within a successful and established BPO.

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