Salesforce Support Engineer
Johannesburg, GP, ZA, South Africa
Job Description
We are preferably looking for someone local who is available immediately.
Production Support
Investigate and resolve production issues affecting salesforce users. Analyze logs, debug errors, and identify root causes of system/process failures. Escalate critical issues to the dev team. Assist end-users with login issues, permissions, and access-related problems. Provide support for Salesforce functionalities, including reports, dashboards, and workflows. Guide users on best practices to optimize their use of Salesforce. Work closely with business users, developers, and administrators to improve Salesforce functionality. provide post-deployment testing support to confirm system stability. Release engineer Coordinate with development and release teams to ensure smooth deployments. Validate deployments using Copado or other CI/CD tools. Collaborate with developers, admins, and business teams to align release timelines with project goals. communicate release plans, ensuring all stakeholders are informed. Monitor and troubleshoot deployment failures, resolving conflicts between different components. Maintain sandbox environments, ensuring they are in sync with production. Troubleshoot environment discrepancies and resolve configuration issues. Work with QA teams to verify test results and ensure no regressions occur after deployment. Monitor system performance after releases and quickly resolve any issues that ariseJob Type: Full-time
Pay: R15000,00 - R44000,00 per month
Work Location: In person
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Job Detail
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Job IdJD1402283
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned