Job Description

As the worlds cities grow more complex, peoples need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality.Your career is a journey, and how you travel makes a difference.It's time to make a move. Join our flow.As a global leader in the elevator and escalator industry, we believe in improving performance through inspiring, engaging, and developing our people. As part of a global network of people, we are looking for a unique individual who would leverage working in a culture that fosters innovation and empowers individuals to make a difference.Reporting directly to the Maintenance Operations & Sales Manager, we are looking for an energetic and enthusiastic Salesperson New Building Solutions to be based in our Cape Town office. In this role, you will ensure the proactiveness and efficiency of New Building Solutions (NBS) Sales. The role supports NBS Sales by handling leads, booking customer meetings, and contacting customers by phone or via online channels. The role may also support sales planning and sales funnel actions.This is a unique opportunity to join a team of professionals who thrive on driving service contract sales development strategies and sharing best practices. If you feel you have what it takes and can add significant value to this role and department, then apply for this exciting opportunity!Are you the one?

• A diploma or higher will be advantageous.
• Minimum 3 - 5 years of technical experience in the elevator/escalator industry preferred.
• Minimum 3 - 5 years technical experience the construction and building materials.
• Experience from/ familiar with solution selling methodology.
• Experience from/ familiar with (selling) complex technology solutions.
• Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.

• Proactively develops and creates customer relationships in his/her area of responsibility.
• In early phases of projects, drives solution selling methodology with architects and developers, consultants, or other influencers to ensure KONE solutions are meeting customers needs and creating value throughout the lifecycle taking into account the whole KONE product portfolio.
• Creates interest and demonstrates the value of KONE digital offering to influencers and customers.
• Develops and grows KONEs position in his/her customer base or market area.
• Creates and communicates leads and sales opportunities for the entire KONE sales team (e.g. cross-selling).
• Ensures customer satisfaction and solves complaints with the rest of the KONE team.
• Documents the customer and contact information, responsible for correct customer, influencer, and contact data in CRM.
• Ability to interpret and analyze data to draw conclusions and identify patterns.
• Passion for sales, with a proven track record and a strong customer focus.

• Generates leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.
• Finds customer needs and designs solutions to meet them.
• Is accountable for setting optimal market pricing for each solution.
• Requests technical know-how from Customer Solutions Engineering (CSE) in the tendering phase in non-standard cases and according to local policy.
• Arrange pre-tender, and pre-booking reviews and ensure Sales-to-Operations handover with complete and correct information.
• Ensures the importance of site readiness is communicated to customers and included in the contract.
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality, and safety.
• Is accountable for the project until Order Booking.
• Support the execution of business development initiatives i.e. customer visits and improve customer-centricity, competitive position, market share, and profitability.
• Work closely with the Country Operations and Global NEB teams to ensure profitable growth.
• Excellent English communication, presentation, and negotiation skills. Knowledge of other African languages will be advantageous.

What do we offer?

• Great dynamic team promoting a collaborative environment
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• Engaging job with position description and clear targets
• Regular feedback through performance discussions
• Opportunities for individual development
• Mentoring and coaching programs
• Flexibility, trust, and respect
• Value-based culture, behaviors, and ethics
• Sustainability and innovation
• Working for a successful organization

Please upload an updated copy of your CV to your application.At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on

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