Job Description

IntroductionThe SAP ARM/TM Functional Consultant is responsible for configuring and testing SAP Advanced Returns Management and SAP Transportation Management functions and module solutions, as well as troubleshooting and resolution of technical problems. The SAP ARM/TM Functional Consultant is responsible for writing functional and test specifications, as well as training and testing material. The SAP ARM/TM Functional Consultant is responsible for providing user support and assistance for 3rd level incidents, and resolving business as usual issues aligned to operations and service processes. Furthermore the SAP ARM/TM Functional Consultant will be required to design and implement solutions based on business requirements which originate as change request and/or projects.Roles and Responsibilities

• Implementing, configuring, and customizing SAP ARM/TM solutions based on business requirements.
• Leading workshops with business to gather business requirements and translate them into functional specifications.
• Designing and documenting ARM/TM processes.
• Integrating SAP ARM/TM with other SAP systems.
• Providing expertise in ARM/TM master data setup, including warehouse structure, storage types, storage bins, warehouse tasks, and resource management.
• Conducting system testing, performance tuning, and troubleshooting during ARM/TM implementation and post-go-live support.
• Providing ongoing support and guidance.
• Participating in project planning, estimation, and scoping activities.
• Make recommendations to optimize SAP ARM and TM processes, policies and procedures.
• Identify suitable solutions to new and existing business requirements (changes and projects), and ensure effective resolution of problems and incidents.
• Stay updated with the latest SAP ARM/TM features and industry trends.

• 4+ years SAP ARM/TM design and configuration experience
• 2+ years Agile experience (e.g. sprint planning, stand-up)
• Knowledge of Retail SAP architecture, implementation and operations
• Expert functional knowledge of SAP ARM/TM and integration with other SAP modules.
• Knowledge of Retail Merchandising Processes
• Knowledge of SAP Master Data module
• Knowledge of development concepts, guidelines and SAP architecture
• Knowledge and application of relevant IT best practices
• Knowledge of IT Service Management principles and frameworks (ITIL 3)
• Knowledge of Project & program management including methods and tools

• Working with business process/activity owners in understanding business requirement and solution design
• Documenting functional and technical specifications
• Experience in preparation of business cases, business process
• Driving change
• Stakeholder management
• Strong problem-solving skills and attention to detail with the ability to understand complex business processes and design appropriate solutions
• Excellent communication and interpersonal skills
• Financial acumen
• Ability to work collaboratively in a team environment.
• Proficiency in SAP ABAP debugging
• Willingness to learn and adapt to new technologies and processes.
• Excellent English language written and oral communication skills.
• MS Office proficiency with advanced excel.
• Google suite proficiency
• Personal resilience
• Energy and drive
• Customer orientation
• Excellence orientation
• Influencing others
• Team player
• Innovative
• Analytical

• SAP ARM/TM Certification
• 3 year IT related degree (advantageous)
• Certified in TOGAF, Agile Methodologies (advantageous)
• Certified in COBIT, Prince II (advantageous)
• Certified in ITIL 3 (required)

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